Jessica R. Haddad
Montreal,Canada
Summary
Resourceful and bilingual professional with 5+ years of experience in customer service , project coordination and and customer focused roles across design,sales and management. Skilled at designing and delivering seamless client journeys, from planning workshops and events to managing communications and logistics . A strong eye for details , a passion for digital innovation and building meaningful relationships .
Overview
7
7
years of professional experience
Work History
Client Experience Coordinator
Federal Real Estate Management Inc
09.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
- Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
- Played key role in rebranding efforts, coordinating between design teams and marketing to ensure cohesive and impactful launch.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
- Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
Sales Consultant
Group Gabriel/Hyundai
08.2023 - 02.2024
- Scheduled appointments with prospective customers to discuss purchase options.
- Assisted customers with product inquiries and provided technical advice where necessary.
- Used solution selling skills and sales knowledge to prospect new business and close sales calls.
Project Manager
Ocram Group
02.2023 - 06.2023
- Collaborated with cross-functional teams across multiple departments to achieve goals.
- Developed detailed schedule for planning and tracking manpower, equipment, and work orders.
- Assisted in the evaluation and selection of vendors and subcontractors.
Interior Designer / Sales Consultant
INTERIORS.BY.JH
01.2019 - 01.2023
- Managed design projects from concept to completion, ensuring projects were completed on-time and within budget.
- Analyzed customer feedback on completed projects and implemented changes as needed.
- Advised customers on space planning, layouts, and color coordination for interior design projects.
Interior Designer
Design Lounge - ETRO home
01.2018 - 01.2019
- Managed design projects from concept to completion, ensuring projects were completed on-time and within budget.
Education
Master's - Interior Design and Visual Merchandising
The Florence Institute of Design International
01-2019
Bachelor - Fine and Applied Arts
Holy Spirit University
Skills
- Autodesk AutoCAD
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- 3DS MAX
- Vray
- SketchUp
- Microsoft Office
- Dialux
Personal Information
Nationality: Canadian Lebanese
Languages
English
Full Professional
French
Full Professional
Arabic
Full Professional
Timeline
Client Experience Coordinator
Federal Real Estate Management Inc
09.2024 - Current
Sales Consultant
Group Gabriel/Hyundai
08.2023 - 02.2024
Project Manager
Ocram Group
02.2023 - 06.2023
Interior Designer / Sales Consultant
INTERIORS.BY.JH
01.2019 - 01.2023
Interior Designer
Design Lounge - ETRO home
01.2018 - 01.2019
Bachelor - Fine and Applied Arts
Holy Spirit University
Master's - Interior Design and Visual Merchandising
The Florence Institute of Design International
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