Jessica Reynoso
Arleta
Summary
Dynamic and results-oriented professional with a proven track record at Zey Beauty Lounge, enhancing customer satisfaction and mastering multitasking. Skilled in problem-solving and exceptional customer service, proficient at fostering relationships and efficiently managing time. Demonstrates a strong ability to collaborate across teams, ensuring seamless operations and outstanding project outcomes.
Overview
12
12
years of professional experience
Work History
Esthetician
Zey Beauty Lounge
08.2019 - Current
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Handled busy schedules and stayed on top of key deadlines.
- Fostered friendly, warm, and exceptional customer experience.
- Educated patients on treatment options.
QC Film
Giant
01.2017 - 10.2024
- Oversaw post-production processes, including editing and visual effects, to ensure a seamless final product that met creative vision.
- Developed project budgets and managed production costs.
- Excellent communication skills, both verbal and written.
Returns Specialist
Dreamland Jewlery
03.2016 - 12.2018
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with cross-functional teams to address product quality issues and reduce return rates.
- Managed timely and effective replacement of damaged or missing products.
- Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
Toll Booth Attendant
Universal Studios Hollywood
05.2013 - 01.2015
- Classified all vehicles passing through toll lanes in accordance with procedural requirements.
- Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow.
- Expedited traffic flow by swiftly processing transactions, reducing wait times for motorists.
- Achieved operational efficiency by adhering to established protocols for opening and closing the booth daily.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
John F. Kennedy High School
Granada Hills, CA06-2009
Skills
- Multitasking and organization
- Exceptional customer service
- Listening skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Goal oriented
Languages
Spanish
Native or Bilingual
Timeline
Esthetician
Zey Beauty Lounge
08.2019 - Current
QC Film
Giant
01.2017 - 10.2024
Returns Specialist
Dreamland Jewlery
03.2016 - 12.2018
Toll Booth Attendant
Universal Studios Hollywood
05.2013 - 01.2015
High School Diploma -
John F. Kennedy High School
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