Jessica Reyes
Fresno
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
18
18
years of professional experience
2007
2007
years of post-secondary education
Work History
Retail Sales Associate
Dd's Discounts
Fresno
07.2021 - Current
- Assisted customers with product selection and inquiries.
- Managed inventory levels and organized stock on sales floor.
- Operated cash register and processed customer transactions efficiently.
IHSS Care Provider
Fresno County
Fresno
04.2021 - 11.2021
Retail Sales Associate Cashier
Big Lots Stores, Inc.
Clovis
03.2011 - 07.2017
- Maintained store cleanliness and organized merchandise for easy access.
- Operated cash register for customer transactions and handled cash accurately.
- Trained new staff on register operations and customer service protocols.
- Greeted customers and provided excellent customer service.
- Handled returns and exchanges according to established policies.
- Assisted customers in locating items within the store.
Residential House Cleaner
Residential Home Cleaning
Clovis
02.2007 - 10.2012
- Cleaned residential spaces using eco-friendly products and effective techniques.
- Organized cleaning supplies and equipment for efficient workflow during tasks.
- Managed time effectively to complete multiple cleaning assignments daily.
Education
Roosevelt High School
Fresno, CASkills
- Customer service
- Cash handling
- Inventory management
- Point of sale operation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Retail Sales Associate
Dd's Discounts
07.2021 - Current
IHSS Care Provider
Fresno County
04.2021 - 11.2021
Retail Sales Associate Cashier
Big Lots Stores, Inc.
03.2011 - 07.2017
Residential House Cleaner
Residential Home Cleaning
02.2007 - 10.2012
Roosevelt High School
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