Jessica Reyes
Moreno Valley
Summary
Seasoned General Manager with proven business acumen and 15 years of comprehensive experience. Polished in maintaining budgets and creating and implementing successful policies and procedures. Analytical and diligent professional committed to improving operational efficiency and maximizing profitability.
Overview
24
24
years of professional experience
Work History
Home Health Care Aide
William Summers
10.2022 - 08.2023
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Provided transportation and appointments management.
- Administered medication as directed by physician.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Food Service Worker
Loma Linda Medical Center
05.2022 - 11.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Learned other teammates' work tasks to train as backup.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
General Manager
Del Taco
04.1999 - 11.2021
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Designed sales and service strategies to improve revenue and retention.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Mitigated regulatory risks overseeing corporate compliance visits and adhering to protocol.
- Trained employees on company procedures and worksite safety.
- Strengthened employee performance ratings and trained staff on system efficiencies while supervising [Number] crew members, delivering optimal productivity.
- Optimized profits by controlling food, beverage and labor costs daily.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Obtained highest rating from county health department year over year.
Education
High School Diploma -
March Mountain High School
Moreno Valley, CA06.1999
Skills
- Supervision and Training
- Performance Evaluation and Monitoring
- Operations Oversight
- Human Resources Oversight
- Employee Motivation
- Cost Reduction
- Team Leadership
- Quality Assurance
- Staff Scheduling
- Budget Control
- Sales Tracking
- Supplier Monitoring
- Hiring and Onboarding
- Recruitment and Hiring
- Staff Development
- Problem Anticipation and Resolution
- Records Organization and Management
- Covid-19 Safety Protocols
- Menu Memorization
- Fast-Paced Environment
- Customer Service
- Attention to Detail
- Productivity and Efficiency
- Rotation Procedures
- Temperature Monitoring
- Cleaning and Sanitizing
- Servsafe Certification
- Inventory Control
- Quality Control
- Food and Safety Standards
- Accurate Cash Handling
- Cash Register Operation
- Kitchen Sanitization
- POS Inventory System Operation
Timeline
Home Health Care Aide
William Summers
10.2022 - 08.2023
Food Service Worker
Loma Linda Medical Center
05.2022 - 11.2022
General Manager
Del Taco
04.1999 - 11.2021
High School Diploma -
March Mountain High School
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