JESSICA RENTERIA
Emeryville
Summary
Experienced, possessing in-depth knowledge of ID card production, security systems, and access control protocols. Skilled in maintaining confidentiality while handling sensitive information, streamlining processes for efficiency and organization. Demonstrated ability to train staff on best practices in badge issuance and retrieval procedures. Impactful contributions include improving security measures and ensuring adherence to regulatory compliance in all operations. Detail-oriented equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crises and emergency situations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Badging Officer
Securitas Security Services USA
Fremont
09.2025 - Current
- Verified credentials to ensure security compliance for facility access.
- Processed identification badges for employees and visitors efficiently.
- Maintained accurate records of issued badges and access permissions.
- Collaborated with security team to strengthen on-site safety measures and improve overall security protocols.
- Conducted regular audits of badge inventory and access logs to ensure adherence to security standards.
- Investigated incidents involving misuse of badges or unauthorized access attempts.
- Implemented processes for issuing replacement badges due to damage, loss, theft or name changes.
- Developed training materials on badging systems and procedures to improve onboarding process for new employees.
- Participated in meetings with stakeholders to discuss upcoming changes in security protocols related to badging systems.
- Responded to inquiries regarding badge issuance and security policies.
- Created detailed documentation outlining procedures for issuing new badges and revoking old ones.
- Followed up with employees regarding expired badges or overdue renewal requests.
- Managed inventory of supplies necessary for the issuance of badges such as lanyards, clips.
Auto Photographer
Pro-Motion Pix
11.2024 - 05.2025
- Utilized advanced lighting techniques and creative compositions to create visually striking images that aligned with client visions.
- Captured diverse perspectives and angles to enhance image quality and client satisfaction.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Planned and prepared for on-location and studio shoots.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Built strong client relationships through effective communication and professional interactions, fostering repeat business.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
Hair Stylist
Sportclips Haircuts
01.2022 - 05.2023
- Enhanced customer service by delivering personalized consultations tailored to individual client needs.
- Fostered a welcoming environment through engaging conversations that encouraged client loyalty.
- Effectively managed time between multiple appointments to ensure customer satisfaction.
- Delivered top-quality service for clients' cutting and styling needs.
- Empowered clients with knowledge of hair care techniques and recommended products for ongoing maintenance.
- Maintained knowledge of current trends and styles to provide customers with the latest looks.
- Adhered to health and safety standards while working in the salon environment.
- Utilized creative problem solving skills when dealing with difficult situations.
Field Expert
Enjoy Technology
10.2021 - 04.2022
- Developed key customer relationships to increase sales
- Followed up with clients post-installation to ensure service quality and enhance customer satisfaction
- Provided technical support to clients in the field, including troubleshooting and problem solving
- Resolved customer complaints quickly and efficiently through effective problem solving techniques
- Provided technical support and troubleshooting for mobile phone products to customers, resolving issues efficiently and effectively
- Demonstrated expertise in the use of various mobile phones, including setting up accounts, configuring settings, and navigating software
- Assisted customers with selecting the best mobile phone models based on their individual needs
- Assisted customers with transferring data from one device to another securely
- Installed applications onto devices according to customer specifications while providing guidance on usage
- Responded quickly to customer requests for assistance via telephone or email communication
- Maintained detailed records of client interactions and sales figures to support informed decision-making
- Monitored and analyzed sales metrics and KPIs, identifying areas of improvement and opportunities for success
- Managed inventory levels of mobile phone accessories, ensuring adequate stock levels at all times
- Reviewed policies and procedures to identify areas for improvement and recommend actionable modifications.
- Successfully completed training courses covering topics such as wireless technology, smartphone operating systems, device security, and digital media formats
Front Desk Receptionist
Jesse's Automotive
01.2015 - 03.2021
- Greeted and welcomed visitors professionally while managing multiple tasks to ensure smooth operations
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages.
- Processed payments received from customers via cash or credit card transactions accurately and efficiently
- Opened and closed main office in alignment with established security procedures
- Handled confidential matters discreetly by maintaining strict confidentiality policies
- Performed data entry and administrative duties such as filing, scanning documents, updating databases
- Updated client contact information regularly in order to keep accurate records of communications sent out
- Cultivated strong relationships with vendors to secure timely delivery of supplies at competitive prices
Education
Associate of Science - Medical Administration
Ultimate Medical Academy
Clearwater, FL09-2026
Certificate - Cosmetology
Estes Institute of Cosmetology
Visalia, CA02-2016
Skills
- Security compliance
- Badge system maintenance
- Security protocols
- Clerical experience
- Office administration
- Medical records management
- HIPAA guidelines
- Scheduling appointments
- Appointment scheduling
- Patient scheduling
- Front desk management
- Customer service
- Guest services
- Guest relations
- Communication skills
- Bilingual
- Spanish
- Cash handling
- Cash register
- Retail sales
- Sales
- Upselling
- Product knowledge
- Technology sales
- Driving
- Active listening
- Relationship management
- Medical terminology
- Cosmetology
- Medical terminology
- Medical procedures
- Hospitality
- Cashiering
- Front desk management
- Medical procedures
Certification
Cosmetology License
Timeline
Badging Officer
Securitas Security Services USA
09.2025 - Current
Auto Photographer
Pro-Motion Pix
11.2024 - 05.2025
Hair Stylist
Sportclips Haircuts
01.2022 - 05.2023
Field Expert
Enjoy Technology
10.2021 - 04.2022
Front Desk Receptionist
Jesse's Automotive
01.2015 - 03.2021
Associate of Science - Medical Administration
Ultimate Medical Academy
Certificate - Cosmetology
Estes Institute of Cosmetology