Jessica Rackal
Ottawa,Ontario
Summary
Experienced individual providing high-quality student and administrative support to at Carleton Residence. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Developer
Carleton University
08.2023 - 04.2024
- Lead community engagement initiatives at Carleton University, developing and implementing programs to enhance campus cohesion.
- Support student-led initiatives and organizations, providing resources and guidance to facilitate their success.
- Plan and execute events, workshops, and activities, utilizing graphic design to create visually compelling promotional materials.
- Prepare graphic design/promotional material (events/important information) for Carleton Residence social media page.
- Run and manage Carleton Residence social media (Instagram, Twitter, Facebook, Hootsuite).
- Use of Canva and piktochart to create promotional material for events.
- Support student-led initiatives and organizations, providing resources and guidance to facilitate their success.
- Evaluate program effectiveness, gather feedback, and leverage data for continuous improvement, contributing to a positive and inclusive campus culture.
- Plan and facilitate the student engagement and sustainability committee meetings and events.
- Assist with move-in and move-out process, provide student support and guidance.
Mental Wellness Mentor
Carleton University
08.2023 - 04.2024
- Conduct regular one-on-one meetings with students to provide personalized mental wellness support, fostering a safe and confidential space for discussions
- Assist students in navigating the challenges of transitioning to university life, offering guidance on academic, social, and personal adjustments
- Collaborate with university resources to connect students to mental health services and support networks tailored to their individual needs
- Facilitate conversations focused on mental health awareness, coping strategies, and resilience building
- Utilize effective communication and active listening skills to empathetically address students' concerns, promoting overall well-being and a positive campus experience.
Summer Residence Fellow
Carleton University
05.2023 - 08.2023
- Maintain a high level of visibility and availability within their residence community, both virtually and in-person
- Prepare presentations and training material for student staff for august training and ongoing training
- Attend and participate in weekly team meetings
- Host events that encourage student engagement.
Residence Fellow
Carleton University
08.2022 - 04.2023
- Be the first contact and resource for students.
- Maintain a high level of visibility and availability within their residence community, both virtually and in-person.
- Preparing presentations to various Committees (equity, diversity, 2SLGBTQ+).
- Participate in weekly on-call rotations at least 2-3 times per week and on special occasions (Halloween, St. Patricks etc)
- Have 1:1 conversations with students, build rapport, mediate student/roommate conflicts.
- Host community meetings, residence fellow led initiatives and building wide initiatives.
- Encourage students to host and plan student led initiatives.
- Attend and participate in weekly team meetings.
- Assist with move-in and move-out process, provide student support and guidance.
COVID-19 Site Facilitator
Carleton University
08.2021 - 04.2022
- Schedule appointments for vaccines at Carleton Clinic
- Make schedule for site facilitators for each campus building
- Patrol various campus buildings to instill social distancing measures to maintain health and safety protocols of Ottawa Public Health
- Collect and organize timesheets of Ambassadors and cuScreening forms to keep track of employees who are working under Site Facilitators and keep track of people entering various buildings
- Manage and distribute various personal protective equipment and sanitary supplies to buildings and employees around campus, to limit the spread of germs.
Notetaker
Paul Menton Centre for Students with Disabilities
01.2021 - 04.2024
- Listen to lectures, read lecture slides, and make notes weekly
- Scan and upload legible notes for students with disabilities to have access to on a weekly basis.
General Projects Coordinator
Womxn’s Center
06.2021 - 04.2022
- Organize and create recruitment forms for potential incoming members
- Plan and discuss ideas to help spread awareness of the Womxn’s Center
- Collect feedback from members who attended past events
- Assist in setting up of events and meetings.
First Year Connections Peer Mentor
Carleton University
08.2021 - 10.2021
- Planned and attended online events with fellow mentors which aided in the development of welcoming community for the incoming first-year students
- Utilized written communication skills by reaching out to mentees on a weekly basis to discuss how they are adjusting to university life, along with discussion of any troubles or issues, tips, and advice
- Demonstrated teamwork skills through involvement with fellow mentors to discuss ways to keep mentees involved, due to meetings being held online
- Showcased confidentiality through following of protocols and reporting to my superiors when mentees stated there were certain issues.
Textbook Expert/Bookstore Clerk
Carleton University
07.2021 - 09.2021
- Demonstrated team working skills by working with fellow employees in the unboxing and packaging of textbooks and merchandise
- Displayed excellent communication skills by assisting students in finding textbooks and merchandise
- Displayed organizational skills through the wrapping, boxing, and labeling of packages to be shipped, along with categorizing all in-person pick-up orders by confirmation codes.
Dean’s Summer Research Intern
05.2021 - 08.2021
- Assisted professors in analyzing literature search, collected data based on various duckweed species to find out which extraction protocol produced the best DNA to be analyzed, and can be used to create biofuel
- Used various software, such as Geneious and Mendeley to align transcriptomes to genomes and appropriately cite all data collected to compare which pH produced the most efficient duckweed genome
- Extracted DNA from Spirodela Polyrhiza in the laboratory and composed presentations to explain to the team of researchers, why and how duckweed can be used as biofuel and medicine for inflammation
- Prepared lab materials and synthesized materials needed for final research reports
- Coordinated and led lab meetings.
Health and Safety Intern
Survival Systems Ltd
06.2019 - 08.2019
- Demonstrated attention to detail while working in administration and accounts
- Displayed customer service and communication skills through assisting incoming customers at the front desk and at the general and marine sales section
- Exhibited determination and multi-tasking skills through working in the fire extinguisher shop
- Demonstrated organization and planning skills through working in the operations and scheduling department
- Filled breathing air into cylinders.
Factory Floor Worker
Sacha Cosmetics
06.2018 - 08.2018
- Demonstrated research skills through researching various skin tones and complementary colors which assisted in the development of various hues and tones of foundations and concealers
- Exhibited working under pressure and short time spans through the packaging and labeling of various cosmetic items in the factory
- Demonstrated use and understanding of various high-tech equipment through quality assured weighing and filling of product.
Education
BSc Honors - Biology, Concentration in Health Science
Carleton University
Ottawa, ON06.2024
Skills
Time Management
Conflict Medication
Active Listening
Good Communication
Leadership
Graphic Design
Availability
Full Time/Part time
Volunteer Experience
- General Projects Coordinator, Womxn’s Center, Ottawa, Ontario, 06/2021 - 04/2022, Organize and create recruitment forms for potential incoming members. Plan and discuss ideas to help spread awareness of the Womxn’s Center. Collect feedback from members who attended past events. Assist in setting up of events and meetings.
- Notetaker, Paul Menton Centre for Students with Disabilities, Ottawa, Ontario, 01/2021 - Present, Listen to lectures, read lecture slides, and make notes weekly. Scan and upload legible notes for students with disabilities to have access to on a weekly basis.
Languages
English
Native or Bilingual
Certification
CPR and First Aid
SafeTalk
Timeline
Community Developer
Carleton University
08.2023 - 04.2024
Mental Wellness Mentor
Carleton University
08.2023 - 04.2024
Summer Residence Fellow
Carleton University
05.2023 - 08.2023
Residence Fellow
Carleton University
08.2022 - 04.2023
COVID-19 Site Facilitator
Carleton University
08.2021 - 04.2022
First Year Connections Peer Mentor
Carleton University
08.2021 - 10.2021
Textbook Expert/Bookstore Clerk
Carleton University
07.2021 - 09.2021
General Projects Coordinator
Womxn’s Center
06.2021 - 04.2022
Dean’s Summer Research Intern
05.2021 - 08.2021
Notetaker
Paul Menton Centre for Students with Disabilities
01.2021 - 04.2024
Health and Safety Intern
Survival Systems Ltd
06.2019 - 08.2019
Factory Floor Worker
Sacha Cosmetics
06.2018 - 08.2018
BSc Honors - Biology, Concentration in Health Science
Carleton University
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