Jessica Quaw
St. John's
Summary
Detail-oriented researcher with a strong background in qualitative research and project coordination. Experienced in managing community-based projects and delivering impactful presentations, driving engagement through effective communication and collaboration.
Overview
3
3
Languages
2027
2027
years of professional experience
Work History
Museum Interpreter I
The Rooms Cooperation
St. John's, NL
07.2025 - Current
- Deliver engaging educational experiences for visitors from diverse cultural, linguistic, and international backgrounds.
- Provide welcoming front-line service while responding professionally to visitor inquiries and requests.
- Support museum programming that promotes Newfoundland and Labrador's history and cultural heritage.
- Collaborate with colleagues to ensure positive visitor experiences and efficient daily operations.
- Maintain accurate point-of-sale transactions and financial reconciliation while delivering exceptional customer service.
Graduate Researcher
Memorial University of Newfoundland
St. John's, NL
2023 - 2026
- Designed and completed an extensive community-based qualitative research project exploring storytelling practices among Ghanaian families in Newfoundland and Labrador.
- Coordinated participant recruitment, interviews, scheduling, ethics requirements, and research documentation.
- Conducted qualitative data analysis and produced a master's thesis demonstrating advanced research, analytical, and academic writing skills.
- Built collaborative relationships with community members while managing all phases of the research project independently.
- Presented research findings through academic and community engagement activities.
Front Desk Agent
Crossroads Inn & Suites
St. John's, NL
05.2024 - 07.2025
- Delivered professional client service in a fast-paced environment serving guests from diverse backgrounds.
- Managed reservations, guest inquiries, billing, and administrative documentation.
- Processed financial transactions with accuracy and maintained daily reconciliation records.
- Resolved guest concerns professionally while balancing multiple competing priorities.
Teaching Assistant
Memorial University of Newfoundland
St. John's, NL
01.2024 - 04.2024
- Supported undergraduate students through tutorials, classroom discussions, and academic guidance.
- Collaborated with faculty members on course administration and student communication.
- Assisted with grading while maintaining confidentiality and professionalism.
- Fostered an inclusive learning environment for students from diverse educational and cultural backgrounds.
- Balanced multiple responsibilities while meeting strict academic deadlines.
Education
Master of Arts - Folklore
Memorial University of Newfoundland
St John's10-2026
Bachelor of Arts - Political Science And Dance Studies
University of Ghana
Accra, Ghana10-2021
Skills
Research methods
Project management
Cross-Cultural Communication
Event Planning and Coordination
Stakeholder and Community Relations
Qualitative Research
Administrative Support
Academic Writing and Communication
Public Speaking and Presentations
Records and Information Management
Microsoft Office Suite
Google Workspace
Organization and Time Management
Team Collaboration
Languages
English
Native or Bilingual
Twi
Native or Bilingual
ASL
Elementary
Timeline
Museum Interpreter I
The Rooms Cooperation
07.2025 - Current
Front Desk Agent
Crossroads Inn & Suites
05.2024 - 07.2025
Teaching Assistant
Memorial University of Newfoundland
01.2024 - 04.2024
Graduate Researcher
Memorial University of Newfoundland
2023 - 2026
Master of Arts - Folklore
Memorial University of Newfoundland
Bachelor of Arts - Political Science And Dance Studies
University of Ghana