Jessica Pukhlitsky
Granada Hills
Summary
Versatile and accomplished Medical Administrative Professional with over 16 years of experience. Highly effective communication skills with a deep knowledge of administrative and clerical procedures. Looking to utilize my background in managed healthcare to help fulfill any medical administrative needs at Mayo Dental. My experience and ability to thrive using different technologies will allow me to immediately contribute toward the welfare of your patients and office.
Overview
18
18
years of professional experience
Work History
Patient Care Coordinator
California Hearing Center
11.2020 - Current
- Assisting provider with ordering, requisitions, shipping and receiving
- Managed day to day office operations
- Accounts receivable, deposits, posting incoming payments
- Managing provider schedule for multiple office locations
- Generating new patients through advertising
- Answer and resolve patient inquiries using multiple data bases and documenting each conversation
- Ran educational seminars for patients and staff
- Offered hearing screenings to local Senior Centers
- Collaborated with provider relations specialists to facilitate more referrals from managed care programs
- Communicated with insurance companies to ensure payments
- Submitted prior authorizations and insurance claims
- Scheduled meetings with vendors
Patient Care Representative
Santa Clarita Ear, Nose, and Throat Specialists
11.2013 - 03.2020
- Completed examinations to test for hearing impairment
- Advertised to senior centers promoting department services
- Communicated with insurance about prior authorizations and insurance claims
- Submitting prior authorizations and insurance claims
- Main contact responsible for managing front and back office duties
- Gathered data from hearing aid sales to add to quarterly sales
Patient Care Representative
Sunrise Women Medical Group, Inc
03.2007 - 10.2013
- Managed schedule for multiple physicians
- Prepared patient intake forms and charts
- Assisted in the transition to electronic medical records
- Obtained and mailed medical records to referring physicians and patients
- Notified patients of lab results
- Telephoned prescription information to providers and pharmacies
- Field calls to the appropriate departments for a busy gynecology practice
- Maintain the highest level of confidentiality and professionalism while interacting with patients
Internship for College Credit
American Cancer Society
02.2007 - 04.2007
- Organized and ran health fairs
- Ran charity events
- Implemented health education programs for senior centers
- Educated high school students on the cause and effects of smoking
- Assisted in the creation of event calendars and flyers
Education
Bachelor of Science - Public Health
California State University
Northridge, Ca06.2007
Skills
- PROFESSIONAL
- Team Building
- Detail Oriented
- Decision Making
- Client Relations
- Bilingual in Russian
- TECHNICAL
- Microsoft Word
- Microsoft Excel
- Outlook
- Microsoft PowerPoint
- Zoom
Timeline
Patient Care Coordinator
California Hearing Center
11.2020 - Current
Patient Care Representative
Santa Clarita Ear, Nose, and Throat Specialists
11.2013 - 03.2020
Patient Care Representative
Sunrise Women Medical Group, Inc
03.2007 - 10.2013
Internship for College Credit
American Cancer Society
02.2007 - 04.2007
Bachelor of Science - Public Health
California State University