Jessica Pritchard
Dysart,SK
Summary
Seeking employment that allows me to grow professionally, while being able to utilize my skills for the betterment of the organization with the best use of my dedication, determination and resourcefulness.
Overview
11
11
years of professional experience
Work History
Water Treatment Plant Operator
Village of Dysart
05.2020 - Current
- Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
- Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
- Collected water samples to test alkalinity, hardness, and residual levels.
- Monitored water quality and adjusted chemical dosages to meet regulatory standards.
- Prepared reports and documentation related to plant operations.
- Monitored water production and tested water samples to evaluate quality and safety.
Hardware Manager
Sherwood Co-op
12.2020 - 01.2025
- Implemented industry best practices for hardware installation, configuration, and maintenance, ensuring consistent performance across the organization.
- Provided expert technical support to internal teams by addressing complex hardware-related issues promptly and effectively.
- Mentored junior staff members, fostering professional growth and enhancing team productivity.
- Streamlined inventory management for increased efficiency in tracking and maintaining hardware resources.
- Organized training workshops for colleagues on new equipment installations or software updates so employees were familiar with all upgrades made within their workstations.
- Managed budgets for hardware procurement and maintenance projects, optimizing resource allocation for maximum value.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Licensed Mortgage Broker
Sherwood Mortgage Group
11.2013 - 01.2019
- Streamlined application processes, resulting in faster approvals and timely closings for clients.
- Maintained accurate records of client interactions using CRM software to ensure smooth communication throughout the lending process.
- Delivered exceptional customer service by promptly addressing client inquiries, providing regular updates on loan status, and offering expert advice on various mortgage products.
- Assisted clients with navigating complex mortgage regulations while guiding them through each step of the application process.
- Built a strong referral network by maintaining positive relationships with realtors, builders, and other industry professionals.
Education
No Degree - CAAMP
University of Regina
Regina, SK03-2014
GED -
Siast
Regina, SK03-2011
Skills
- Great time manger
- Quick Learner
- Able to interact with people in a positive way
- Excellent English/ communication skills
- Organized
- Professional attitude
- Excellent computer skills (able to type 45 WPM)
Languages
English
Full Professional
Timeline
Hardware Manager
Sherwood Co-op
12.2020 - 01.2025
Water Treatment Plant Operator
Village of Dysart
05.2020 - Current
Licensed Mortgage Broker
Sherwood Mortgage Group
11.2013 - 01.2019
No Degree - CAAMP
University of Regina
GED -
Siast
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