Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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JESSICA PEREZ

Monrovia

Summary

Great experience in customer service related work environments. Can withstand the pressure of working in fast-paced environments. Proven to have the ability to work efficientally alone or with others. Able to have clear communication skills when working with others in a team. Has the necessary skills to be able to be an efficient problem solver and to take initiative to complete tasks.

Overview

6
6
years of professional experience

Work History

Crew Member

Planet Fitness
08.2025 - Current
  • Work well with teammates and open to receiving coaching from management team.
  • Provide excellent customer service by greeting customers and meeting quality expectations.
  • Assist other team members to achieve goals.
  • Clean and maintain all areas of gym to promote clean image.

Assistant Manager

Mcdonalds
01.2021 - Current
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
  • Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
  • Established clear communication channels between staff members to ensure smooth workflow throughout the store.

Warehouse Worker

Ups
11.2024 - 02.2025
  • Prepared product for shipment, verifying exact number and type of product before loading and shipping.
  • Packed orders in accordance with customer specifications.
  • Assisted other departments when needed to complete tasks in a timely fashion.

Kitchen Staff Member

HumanGood
09.2021 - 02.2024
  • Managed time efficiently by multitasking between tasks without compromising quality of work.
  • Maintained high standards of sanitation, hygiene, and safety protocols in the kitchen environment.
  • Displayed effective communication skills when working with other kitchen staff members.

Cashier

El Super
02.2023 - 12.2023
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

Cashier

99cents Only Stores
08.2019 - 02.2021
  • Help aide customers in any way they needed.
  • Make sure customers were satisfied with their experience in the store.
  • Quickly and efficiently use the register to aide customers check out.

Education

High School Diploma -

Mountain Park School
Monrovia, CA

No Degree -

Citrus College
Glendora, CA

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Money handling
  • Time management
  • Adaptability and flexibility
  • Staff management
  • Staff training and development
  • Team collaboration
  • Clear communication
  • Attention to detail
  • Customer engagement

LANGUAGES

Spanish Fluent
English Fluent

Timeline

Crew Member

Planet Fitness
08.2025 - Current

Warehouse Worker

Ups
11.2024 - 02.2025

Cashier

El Super
02.2023 - 12.2023

Kitchen Staff Member

HumanGood
09.2021 - 02.2024

Assistant Manager

Mcdonalds
01.2021 - Current

Cashier

99cents Only Stores
08.2019 - 02.2021

High School Diploma -

Mountain Park School

No Degree -

Citrus College

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JESSICA PEREZ