Jessica Peatman
Edmonton
Summary
- Knowledgeable and experienced manager focused on creating strategies to increase efficiency, maximize profits and provide excellent service. Industrious multi-tasker well-versed in high volume administrative and hands-on tasks. Trusted team member well-known for creating positive workplace culture and high-performing teams.
Overview
5
5
years of professional experience
Work History
Store Manager
Sherwin-Williams Paints
07.2023 - Current
- Managed $2million retail store specializing in paints and coatings. Designated trainer for new management candidates in Edmonton.
- Retained excellent client satisfaction ratings through outstanding service delivery and resolved client concerns promptly and professionally.
- Leveraged data analytics tools to gain insights into customer behavior patterns, informing future sales tactics, and increasing profits.
- Set and enforced policies focused on increasing team productivity, strengthening operational efficiency, and utilizing safe and ethical procedures.
- Monitored all activities regarding inventory accuracy, shipping and receiving.
- Coordinated staff schedules, event planning, creating training sessions,staff meetings and performance reviews.
Training Store Manager
Sherwin-Williams Paints
03.2024 - Current
- Promoted to Training Store Manager due to demonstrated leadership skills and outstanding job performance.
- Conducted store visits and interviews for management positions and provided hiring managers with evaluations and recommendations.
- Increased employee retention and satisfaction by developing a positive work environment and implementing comprehensive training programs.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
Assistant Store Manager
Sherwin-Williams Paints
08.2019 - 06.2023
Education
Bachelor of Fine Arts - Visual Arts
University of The Fraser Valley
Abbotsford, BC05.2017
Skills
- Excellent Written & Oral Communication
- Highly Organized Multitasker
- Creative Problem Solving
- Teamwork and Collaboration
- Data Analysis & Attention to Detail
- Customer Relationship Management
- Negotiation
- Budget Control
- Hiring and Training
- Public Speaking
Accomplishments
2022 Assistant Store Manager President's Club
2022 Top Assistant Store Manager (Canada Division)
Timeline
Training Store Manager
Sherwin-Williams Paints
03.2024 - Current
Store Manager
Sherwin-Williams Paints
07.2023 - Current
Assistant Store Manager
Sherwin-Williams Paints
08.2019 - 06.2023
Bachelor of Fine Arts - Visual Arts
University of The Fraser Valley
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