Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Jessica Pearce

Summary

Professional caregiver and cleaner with strong expertise in providing compassionate and efficient home care. Demonstrates high level of adaptability and reliability, ensuring patients receive optimal support. Skilled in personal care, medication administration, and daily living assistance. Known for excellent teamwork and results-driven approach.

Overview

10
10
years of professional experience
1
1
Certification

Work History

House Cleaner

Self Employed
03.2023 - Current
  • Executed thorough cleaning and sanitization of bathrooms, hallways, bedrooms, living rooms, and kitchens.
    Delivered move-out and move-in cleaning services to facilitate tenant transitions.
    Performed specialized residential cleaning for clients, ensuring high standards of cleanliness.
    Handled hoarding clean-up projects, restoring living spaces to safe conditions.
  • Dispatched other contractors to various homes requiring cleaning services.
    Inspected cleanliness of completed work to ensure quality standards, and provided training on effective cleaning techniques and best practices.
  • Cultivated strong client relationships to enhance customer retention and referrals.
    Maintained meticulous cleanliness in clients' homes, ensuring high satisfaction levels.

Childcare Provider

Self Employed
04.2022 - 04.2023
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Authored and disseminated written receipts for family tax documentation.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Established a nurturing environment for multiple children under two to promote learning and growth.
    Prepared nutritious meals to support child development and well-being.
  • Transported children to and from activities safely.

Sales Representative

The Brick
09.2020 - 09.2021
  • Assisted in opening store in Newfoundland, ensuring smooth launch operations; constructed furniture to enhance store aesthetics and functionality; designed store layout to optimize customer flow and product visibility.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Waitress

Arizona Grill Lounge
07.2019 - 03.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Bartender / Waitress

Failte Irish Pub
11.2019 - 03.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Key Holder, Childcare Supervisor

LA Fitness
08.2018 - 08.2019
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Maintained a clean and organized facility with attention to sanitation standards and child-safe environments.
  • Collaborated with parents to develop individualized care plans for children with special needs or behavioral concerns.
  • Confirmed appointments, communicated with clients, and updated client records.

Bartender / Waitress

Crabby Joe's Tap n' Grill
01.2019 - 04.2019
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Maintained a clean, safe, and inviting atmosphere through consistent enforcement of health and safety regulations.

Waitress

Chuck's Roadhouse Bar & Grill
03.2018 - 02.2019
  • Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, colleagues, and managers
  • Thorough knowledge of the menu offerings, including gourmet food, spirits, and wine pairings - Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders
  • Successfully multitasking while remaining professional and courteous in fast-paced environments
  • Incredible time management and cash handling skills

Waitress

Kelsey's Roadhouse
08.2018 - 10.2018
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Customer Service Representative

Value Village Thrift Stores
02.2016 - 01.2018
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Implemented rewards program that encouraged repeat business and strengthened customer relationships.

Supervisor/Fast Food Cashier

Wendy's
10.2015 - 12.2017
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
  • Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
  • Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.

Education

High School Diploma -

Heartlake Secondary School
Brampton, Ontario
06-2018

Skills

  • Compassionate caregiving
  • Efficient multi-tasker
  • Overall excellent communication and people skills
  • Organized, with a clean and sharp appearance
  • Impressive time management
  • Housekeeping, Cleaning, and sanitization
  • Health and safety compliance
  • Meal preparation

Accomplishments

  • Cleaned an average of 4 homes per day.
  • Quickly facilitated a team of independent cleaners, leading to prompt increase in clientele and overall area coverage.
  • Encouraged developing minds to learn necessary, age appropriate life skills.
  • Promoted to Supervisor / Key holder for exceeding company goals and expectations in a short period of time.

Languages

English
Native or Bilingual

Certification

CPR / AED / First Aid

(Adult / Child / Infant / Choking)

AED / Injury and Universal Precautions

Timeline

House Cleaner

Self Employed
03.2023 - Current

Childcare Provider

Self Employed
04.2022 - 04.2023

Sales Representative

The Brick
09.2020 - 09.2021

Bartender / Waitress

Failte Irish Pub
11.2019 - 03.2020

Waitress

Arizona Grill Lounge
07.2019 - 03.2020

Bartender / Waitress

Crabby Joe's Tap n' Grill
01.2019 - 04.2019

Key Holder, Childcare Supervisor

LA Fitness
08.2018 - 08.2019

Waitress

Kelsey's Roadhouse
08.2018 - 10.2018

Waitress

Chuck's Roadhouse Bar & Grill
03.2018 - 02.2019

Customer Service Representative

Value Village Thrift Stores
02.2016 - 01.2018

Supervisor/Fast Food Cashier

Wendy's
10.2015 - 12.2017

High School Diploma -

Heartlake Secondary School

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Jessica Pearce