Jessica Peña
Long Beach
Summary
Skilled team player with strong background in medical records/health information environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Overview
18
18
years of professional experience
Work History
Medical Records and Health Information Technician
Department of Veterans Affairs
08.2022 - Current
- evaluate the adequacy of each completed authorization form.
- screens each request for information to determine urgency and assures that most urgent requests are completed first.
- personally greets veterans/visitors, assist them in determine the exact nature of the request and whether the information requested can be released.
- applied public laws, rules, regulations and exclusions governing confidentiality of the medical records
- receives request via fax,mail or myhealthevet sorts and logs in on a daily into roi plus system
- request medical x-ray images via email to x-ray department
- bills 3rd parties
- torts
- searches records or files to compose responses, including electronic search to retrieve an summarize hard to locate data
- request federal records paper chart via email
- process social security request ,subpoenas, hospitals/family and other 3rd parties request
- multitask from front desk to back office by assisting daily patients to obtain medical records both at the front desk and phone interactions
- Printed and photocopied documents to provide patients with copies of medical records.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Followed up with medical staff regarding missing information in patient records.
- Tracked and monitored requests for medical records release.
- Input data into computer programs and filing systems.
- Followed exact procedures for handling transfers and other releases of medical records.
- Sorted and distributed incoming and outgoing medical records request .
- order supplies for roi department
Medical Records Specialist
Ciox health (providence and memorial hospital)
04.2016 - 04.2020
- Process all release of medical records information request in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service
- Process subpoenas /DDS/ attorney office and patient request for Long Beach memorial hospital and providence
- Logged in all incoming release of information request to epic
- Request storage from iron mountain if needed
- Ability to work with minimum supervision, organized workload and prioritize work task to meet production goals
Medical Records Specialist
Optum medical
12.2013 - 04.2016
- Received incoming request from clients for information and responded to all request via mail, walk-ins, telephone inquiries, and facsimile inquiries all in a timely matter
- Process subpoenas, patient request audits and DDS
- Performed quality check on all work to assure accuracy of the release, confidentiality, and proper invoicing
- Provided excellent customer service by being attentive, respectful and professional at all times, insures understanding of customer request and followed through as promised
Medical Records Clerk
Seal beach family medical group
03.2007 - 12.2013
- Helped physicians, nurses, x-ray technicians by obtaining patient hospital/specialist medical records
- Multitasking by assisting the front desk, verifying insurance and putting together patient charts
- Supported patients by providing them with medical records
Education
High School Diploma -
Wilson Classical High School
Long Beach, CaSkills
- Medical release of information ROI processes
- Customer service
- Departmental cross-coverage
- HIPAA compliance
- New patient chart preparation
- Review records
- Iron mountain
- Scanning
- Data entry
- Electronic medical records handling
- Quality control checks
- Maintain patient confidentiality
- Microsoft office
- HIPAA regulations
- Medical terminology proficiency
- Health information management
- Supply ordering
- EMR/EHR
- ROI PLUS/ CPRS/VISTA
- Federal records
- Medical records audits
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Professionalism
Languages
Spanish
Native or Bilingual
Timeline
Medical Records and Health Information Technician
Department of Veterans Affairs
08.2022 - Current
Medical Records Specialist
Ciox health (providence and memorial hospital)
04.2016 - 04.2020
Medical Records Specialist
Optum medical
12.2013 - 04.2016
Medical Records Clerk
Seal beach family medical group
03.2007 - 12.2013
High School Diploma -
Wilson Classical High School
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