Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

JESSICA PADILLA

RCH CUCAMONGA

Summary

Dynamic and detail-oriented professional with a proven track record at Into The Woods, excelling in customer service and safety procedures. Recognized for enhancing guest satisfaction through effective communication and prompt problem resolution. Skilled in food handling and service coordination, consistently ensuring a clean and welcoming dining environment.

Overview

19
19
years of professional experience

Work History

Server Assistant

Into The Woods
Crestline
04.2022 - Current
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Greeted frequent visitors by name and explained new promotions.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Set up tables and chairs for parties and large groups.
  • Provided excellent customer service to ensure a pleasant dining experience for all patrons.
  • Maintained cleanliness of dining area by wiping down tables after each seating.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Communicated effectively with other personnel to coordinate tasks efficiently.
  • Ensured that all utensils were sanitized properly before use.
  • Effectively multitasked within a fast-paced environment.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Prepared coffee and tea according to customers' orders using proper brewing techniques.
  • Checked in with customers throughout their meal to ensure satisfaction.
  • Pushed wheeled carts are used to sort items in the wash area.
  • Restocked bar items such as napkins, straws, cups and glassware as necessary.
  • Carried food orders to specific restaurant tables and served guests.
  • Stocked service stations with ice, napkins and straws.
  • Demonstrated ability to multi-task by performing additional duties as assigned.
  • Assisted servers with monitoring tables for customer satisfaction, quality, and additional service.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Maintained adequate linens, trays, and silverware items for customers, and performed washing and sanitation.
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Assessed dining areas for broken glass, leaks and other safety issues and reported incidents to on-duty supervisor.
  • Retrieved and transported dirty tableware to dishwashing area.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.

MLP Packer /Sanitation Worker

Target Distribution Center
Rialto
05.2006 - 06.2022
  • Organized inventory in the warehouse according to established procedures.
  • Labeled boxes, crates, and other containers accurately.
  • Wrapped items securely using appropriate packing materials.
  • Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.
  • Assembled cardboard boxes according to customer specifications.
  • Packed products per specified instructions.
  • Maintained records of shipments, returns, and damages.
  • Unloaded and loaded trucks with merchandise for distribution.
  • Utilized barcode scanners to track incoming and outgoing shipments.
  • Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
  • Collaborated with colleagues from other departments to coordinate efficient workflow processes.
  • Inspected packages for accuracy and completeness before shipping.
  • Assembled cartons, crates, and containers to prepare for shipping.
  • Reported safety or workflow concerns to leadership for further investigation.
  • Utilized hand tools and equipment for efficient packing and sealing of goods.
  • Participated in training sessions to learn new packing techniques and safety procedures.
  • Trained new employees regarding warehouse procedures and standards.
  • Implemented packing strategies to minimize waste and increase efficiency.
  • Inspected items for damage or defects before packing, to ensure quality control.
  • Operated hand trucks, pallet jacks, and forklifts to move materials.
  • Followed sanitation schedule and documented cleaning activities.
  • Removed trash and waste from work areas to designated collection points.
  • Followed all safety procedures when handling hazardous materials.
  • Responded quickly to spills or accidents to minimize damage or contamination.
  • Sanitized food processing areas according to safety protocols.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Disinfected bathrooms and kitchen facilities are cleaned regularly.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Picked up and transported recyclables and trash from various locations to appropriate disposal facilities.
  • Utilized chemicals, such as detergents, disinfectants, and polishes, safely.
  • Stocked supplies in restroom and other stations throughout office building.
  • Confirmed properly labeling and storage of chemicals and cleaning items.
  • Complied with company policies regarding safe storage of chemicals.
  • Disassembled and assembled equipment for proper cleaning.
  • Packed garbage using compactor equipment.
  • Performed periodic deep cleans of entire facility as needed.
  • Replenished soap dispensers in restrooms and break rooms regularly.
  • Adhered to established guidelines regarding the use of personal protective equipment.
  • Utilized chemicals in correct quantities to maintain cleanliness of floor and touchpoint areas.
  • Stocked paper products in restrooms and break rooms.
  • Assisted other departments upon request.
  • Applied cleaning chemicals to machinery using centralized or portable foaming systems.
  • Maintained janitorial closets with supplies for daily use.
  • Handled cleaning and sanitation chemicals by following safety precautions.
  • Swept, mopped and scrubbed floors in production areas.
  • Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.
  • Ensured compliance with local health codes by inspecting the facility periodically.
  • Inspected premises for any potential health hazards or safety issues.
  • Collected recyclable items from production lines for proper disposal.
  • Reported any maintenance needs to the supervisor promptly.
  • Sanitized floors and walls to protect workers.
  • Cleaned and sanitized equipment, walls, ceilings, and other surfaces.

Education

High School Diploma -

Chaffey Adult School
1802 E 7th Street Ontario Ca 91764
05-2023

Skills

  • Customer service
  • Table setup
  • Safety procedures
  • Food handling
  • Service coordination
  • Prompt problem resolution
  • Attention to detail
  • Effective communication
  • Task prioritization
  • Time management
  • Responsible and trustworthy
  • Table bussing
  • Order accuracy
  • Tableside service

Affiliations

I enjoy baking on my down time cookie, bread etc. I love going on walks and hikes. I love spending time with family and enjoying life.

Languages

English
Professional
Spanish
Limited

Timeline

Server Assistant

Into The Woods
04.2022 - Current

MLP Packer /Sanitation Worker

Target Distribution Center
05.2006 - 06.2022

High School Diploma -

Chaffey Adult School

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JESSICA PADILLA