Jessica Pacaud
Thompson
Summary
Detail-oriented team player with exceptional organizational skills. Proven ability to successfully manage multiple projects simultaneously, ensuring a high level of accuracy and efficiency. Committed to exceeding team goals by consistently taking on additional responsibilities when needed.
Overview
3
3
years of professional experience
Work History
Stores Clerk
Alliance Maintenance Services
08.2024 - Current
- Improved customer satisfaction by providing timely and accurate information on part availability and delivery status.
- Prepared detailed reports on inventory levels, order statuses, and supplier performance metrics for review by management.
- Implemented an effective organization system for physical inventory storage, allowing for quick retrieval of requested items.
- Managed the disposal of obsolete or damaged aviation parts in accordance with environmental regulations and company policies.
- Collaborated with maintenance teams to identify required parts and expedite their delivery, minimizing aircraft downtime.
- Organized parts storage and stocked inventory according to established guidelines.
- Picked and packed order items.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
Personal House Cleaner
I.C.S - Industrial Cleaning Services
03.2022 - Current
- Increased customer approval by tailoring efficient cleaning services to specific needs.
- Boosted customer loyalty through proactive communication and swift problem-solving.
- Prioritized duties effectively for prompt task fulfillment.
- Revitalized cluttered spaces, boosting their practical use and aesthetic value.
- Assessed scope of work required during initial client consultations.
- Maximized client's storage space by efficiently organizing various home areas.
- Executed multiple household tasks including laundry, dishwashing, and pet care efficiently.
Sales Associate
Wilson’s Business Solutions
12.2023 - 08.2024
- Managed stock truck offloading on a weekly basis.
- Reorganized incoming store merchandise alongside customer purchases.
- Addressed inventory discrepancies efficiently.
- Handled customer interactions using various methods such as email, fax, and phone.
- Oversaw extensive handling of funds, checks, and deposit intake.
- Coordinated and managed stock requisitions across various store locations.
- Supervised all aspects of the shipping and receiving process.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Master of Social Work - Social Work
University of Manitoba
Thompson, MB06.2028
High School Diploma -
UCN - Adult Learning Centre
Thompson, MB06.2023
Skills
- Customer service knowledge and experience
- Effective Time management
- Use of Microsoft Word, Microsoft Excel and Microsoft PowerPoint
- Organizational skills
- Independent problem solving
- Proficient in conflict resolution and de-escalation
- Adaptable to new challenges and environments
Certifications and achievements
- CPR and basic first aid: Level C
- COVID-19: Best Practices for a Safe Workplace certificate
- Class 5 Drivers License
Timeline
Stores Clerk
Alliance Maintenance Services
08.2024 - Current
Sales Associate
Wilson’s Business Solutions
12.2023 - 08.2024
Personal House Cleaner
I.C.S - Industrial Cleaning Services
03.2022 - Current
Master of Social Work - Social Work
University of Manitoba
High School Diploma -
UCN - Adult Learning Centre
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