Summary
Overview
Work History
Education
Skills
certifications and achievements
volunteer experience
references
Timeline
Generic

Jessica Pacaud

Thompson,Manitoba

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and a willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Personal House Cleaner

10.2023 - Current
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Ensured timely completion of tasks by adhering to strict schedules and prioritizing duties effectively.
  • Organized cluttered spaces for improved functionality and aesthetics in clients'' homes.
  • Conducted initial consultations with potential clients to assess the scope of work required for their unique situations.
  • Assisted with organizing closets, cabinets and drawers to declutter homes and maximize client's storage space.
  • Sorted, laundered and put away various laundry items.
  • Demonstrated versatility by performing various household chores such as laundry, dishwashing, and pet care upon request.

Server/ Dishwasher/ Prep Cook

R’s Place Baked & Grilled
05.2019 - 09.2019
  • Welcomed and directed customers
  • Sanitization of restaurants facilities
  • Customer service
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Taking customers orders, using basic cashout knowledge, bussing tables, cleaning dishes, and serving food.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Concession worker

Strand Movie Theatre
02.2019 - 05.2019
  • Sanitization of popcorn and drink machines, preparing food and drinks, money handling, as well as General cleaning and maintenance
  • Enhanced customer satisfaction by providing efficient and friendly service at the concession stand.
  • Collaborated with team members to efficiently serve large crowds during peak event times.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly to maintain positive relationships.

Education

Social Work

University of Manitoba
Thompson, MB
06.2028

High School Diploma -

UCN - Adult Learning Centre
Thompson, MB
06.2023

Skills

  • Basic computer skills and knowledge
  • Customer service knowledge and experience
  • Time management
  • Use of Microsoft Word, and Microsoft PowerPoint
  • Critical thinking
  • Organizational skills
  • Interpersonal communication
  • Conflict resolution

certifications and achievements

  • CPR and basic first aid: Level C
  • COVID-19: Best Practices for a Safe Workplace certificate
  • Class 5 Learners

volunteer experience

Midway Bible Camp, Summer of 2014, Food preparation, dishwashing, and sanitization of kitchen equipment

references

Available upon request.

Timeline

Personal House Cleaner

10.2023 - Current

Server/ Dishwasher/ Prep Cook

R’s Place Baked & Grilled
05.2019 - 09.2019

Concession worker

Strand Movie Theatre
02.2019 - 05.2019

Social Work

University of Manitoba

High School Diploma -

UCN - Adult Learning Centre
Jessica Pacaud