JESSICA ORTEGA
Los Angeles
Summary
Dynamic Administrative Coordinator committed to enhancing productivity within high-performing administrative teams and streamlining office operations with precision and professionalism. Recognized for exceptional communication and relationship-building skills, along with strong proficiency in Microsoft Office, Excel, data entry, and multi-line phone systems. Proven track record of fostering a collaborative work environment that promotes efficiency and supports organizational goals. Adept at managing multiple tasks simultaneously to ensure smooth daily operations and contribute to overall team success.
Overview
12
12
years of professional experience
Work History
Specialist II
PGS
01.2020 - Current
- Maintain detailed and accurate records by using the internal database TANDEM
- Ability to communicate complex information in a clear, concise, and accurate manner.
- Provide detailed case notes regarding client interactions and outcome.
- Accurately calculate client invoice.
- Maintained database systems to track and analyze operational data.
- Generated reports detailing findings and recommendations.
Manager
Mr. Sandwich
01.2018 - 01.2020
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Handled currency and credit transaction quickly and accurately.
- Mastered point-of-service (POS) computer system for automated order taking.
- Assisted in organizing and overseeing assignments to drive operational excellence.
LA's Best After School Program
- 01.2016
- On-site staff (1 adult for every 20 children).
- LA's BEST is to provide a safe and supervised after school education, enrichment and recreation program for children ages 5 to 12 in the City of Los Angeles.
- Engaging activities develop values, skills and relationships. Activities are not seen as ends in themselves, but as vehicles for creating values, building skills and solidifying peer and adult relationships. An engaging activity is one that holds children's attention, awakens their imagination, and inspires them to want to learn more.
Personal Attendant
In2Vision Programs
01.2014 - 01.2015
- Assisted individuals with developmental disabilities with proper guidance and support.
- Proactively check on individuals on their health and safety.
- Developing skills on providing high quality services to individuals with developmental disabilities.
Education
Business
East Los Angeles Community College
East Los Angeles, California01-2020
High School Diploma - undefined
Sacred Heart High School
Los Angeles, California01.2013
Skills
- Motivated team player
- Excellent communication skills
- Creative
- Multi-tasking
- Flexible
- Energetic and driven
- Strategic planning
- Customer relations
- Vendor relations
Timeline
Specialist II
PGS
01.2020 - Current
Manager
Mr. Sandwich
01.2018 - 01.2020
Personal Attendant
In2Vision Programs
01.2014 - 01.2015
LA's Best After School Program
- 01.2016
High School Diploma - undefined
Sacred Heart High School
Business
East Los Angeles Community College