Jessica Orolfo
Milton,ON
Summary
Dynamic Senior Sales Manager with a proven track record at Versace, excelling in sales coaching and relationship building. Achieved significant revenue growth through innovative strategies and exceptional client support. Skilled in performance tracking, fostering team success, and enhancing customer retention, driving business growth and loyalty.
Overview
9
9
years of professional experience
Work History
Senior Sales Manager
Versace
11.2019 - Current
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
- Mentored sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Assistant Manager
Club Monaco
10.2016 - 09.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Bachelor of Arts - Early Childhood Education
Sheridan College
Brampton, ON05-2017
Skills
- Sales coaching
- Performance tracking and evaluations
- Business growth and retention
- Service upselling
- Relationship building
- Team oversight
Timeline
Senior Sales Manager
Versace
11.2019 - Current
Assistant Manager
Club Monaco
10.2016 - 09.2019
Bachelor of Arts - Early Childhood Education
Sheridan College
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