Jessica Okorie
Ottawa,ON
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills.
Overview
4
4
years of professional experience
Work History
Crew Member
Cineplex Cinemas
Ottawa, ON
06.2023 - 08.2024
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed inventory efficiently, ensuring adequate stock levels of food, beverages, and supplies at all times.
- Handled customer inquiries professionally and knowledgeably, resolving issues promptly to maintain positive relationships with patrons.
- Collaborated with team members to maintain theater cleanliness during busy periods, resulting in higher guest satisfaction ratings.
- Supported box office operations by accurately processing transactions and balancing cash drawers daily.
Crew Member
Pita Pit
Ottawa, ON
04.2023 - 05.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
Optical Sales Associate:
ABEES Vision
NG
07.2022 - 12.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Crew Member
McDonald's
Ottawa, ON
06.2022 - 08.2022
- Took orders, prepared meals, and collected payments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Administrative Assistant/Customer Service Representative Team Lead
EVENTS BY ELLA
NIGERIA.
12.2021 - 07.2022
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Sales Associate
JCO Apparel
Nigeria
01.2021 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Bachelor of Science - Nursing
University of Ottawa
Ottawa, ON05.2026
Skills
- Online Marketing and Advertising
- Teamwork and Collaboration
- Excellent Multitasking
- Positive Attitude
- Digital Media/Photography and Videography
- Strategic Planning
- Customer Assistance
- Time Management
- Microsoft Word
- Cash Handling
- Safe Food Handling
Languages
English
Elementary
Timeline
Crew Member
Cineplex Cinemas
06.2023 - 08.2024
Crew Member
Pita Pit
04.2023 - 05.2023
Optical Sales Associate:
ABEES Vision
07.2022 - 12.2022
Crew Member
McDonald's
06.2022 - 08.2022
Administrative Assistant/Customer Service Representative Team Lead
EVENTS BY ELLA
12.2021 - 07.2022
Sales Associate
JCO Apparel
01.2021 - 05.2021
Bachelor of Science - Nursing
University of Ottawa