Summary
Overview
Work History
Education
Skills
Media Appearances
Timeline
Generic

Jessica Nyysola

Summary

WSET Level 2 young professional, bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Actively looking for sales positions in the food and beverage industry.

Overview

4
4
years of professional experience

Work History

Owner

Barrel, Bottle & Box
10.2019 - Current
  • Private wine consulting business.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Conducting commercial, corporate and private wine tastings, in person and also virtually.
  • Assisted numerous couples with wine selections for their weddings.
  • Hosted a variety of experiences: long table dinners, holiday staff parties, private birthday parties, expertly paired each meal (or course) with multiple wines.
  • Conducted wine tastings for customers, educating them about various regions, grape varieties, and winemaking techniques.
  • Provided consultation services for clients seeking rare or hard-to-find bottles as gifts or investments.
  • Enhanced guest knowledge and skills by conducting sessions on topics such as international wine regions, winemaking processes, and food pairing techniques.

Winery Destination Manager

Georgian Hills Vineyards
07.2021 - 01.2024
  • Enhanced customer satisfaction by addressing and resolving issues promptly.
  • Developed strategic partnerships with local businesses, increasing destination offerings and attractiveness.
  • Managed multiple events, ensuring effective planning and execution.
  • Led a team of 15 to 20 staff members in providing top-notch customer service and creating memorable experiences for guests.
  • Organized successful promotional events showcasing key attributes the vineyard, attracting new clients as well as retaining existing customers.
  • Implemented innovative tourism initiatives which added value to visitor experience.
  • Demonstrated strong knowledge of products and packages.
  • Implemented targeted marketing campaigns to attract a diverse range of travelers to the vineyard.
  • Responsible for overseeing the daily operation of retail sales, customer experiences, creation and editing of wine technical documents, payroll, accounts receivables, inventory control.
  • Creating and maintaining licensee, corporate and small business partnerships, sales and processing orders.
  • Developing and collaborating sales, LTO's and marketing campaigns to promote and drive wine and cider sales.

Retail Wine Sales Representative

The Wine Shop - Andrew Peller Limited
10.2019 - 01.2021
  • Boosted wine sales by conducting in-store tastings and engaging customers with product knowledge.
  • Developed strong relationships with distributors and suppliers for consistent inventory replenishment.
  • Enhanced customer appreciation of various wine selections through informative presentations and tastings.
  • Contributed to increased store revenue by upselling premium wines and recommending food pairings.
  • Assisted in maintaining an organized and visually appealing store layout, attracting more customers.
  • Provided exceptional customer service by promptly addressing concerns and offering personalized recommendations.
  • Maintained cleanliness of the store environment, providing a pleasant shopping experience for customers.
  • Educated customers about responsible alcohol consumption, promoting a safe drinking culture within the community.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

Sommelier Program - Hospitality And Tourism Management

Algonquin College
Ottawa, ON
03.2020

WSET Level 2 - Wine & Spirits

Wine Spirits And Education Trust
Ottawa, ON
03.2020

Diploma - Electrical Engineering Technician

St Lawrence College
Kingston, ON
04.2015

Skills

  • Administrative Oversight
  • Operations Management
  • Sales Management
  • Creative Thinking
  • MS Office
  • Computer Skills
  • Problem Resolution
  • Performance Reviewing

Media Appearances

CHCH Morning Live - CHCH Hamilton

Pre-recorded segment about winter activities in The Blue Mountains.

https://chch.com/tag/jessica-nyysola/

Time Stamp - 6:15

Aired - February, 2023


You Never Know with Lois and Diane - Rogers Tv Owen Sound

Pre-recorded segment with a live audience, focusing on experiences and the products offered at the vineyard.

https://rogerstv.com/show?lid=12&rid=50&sid=8963&gid=646503

Time Stamp - 13:25

Aired - December, 2023


Mind Your Own Business - Accessible Media Incorporated (AMI)

Pre-recorded segment about Sylvie's Kitchen (a local chocolatier) and the products we used and sold at the vineyard.

https://amiplus.ca/m/sfIjSnXw/sylvies-kitchen?seriesId=2TrQmHNU

Time Stamp - 3:40

Aired - December, 2023

Timeline

Winery Destination Manager

Georgian Hills Vineyards
07.2021 - 01.2024

Owner

Barrel, Bottle & Box
10.2019 - Current

Retail Wine Sales Representative

The Wine Shop - Andrew Peller Limited
10.2019 - 01.2021

Sommelier Program - Hospitality And Tourism Management

Algonquin College

WSET Level 2 - Wine & Spirits

Wine Spirits And Education Trust

Diploma - Electrical Engineering Technician

St Lawrence College

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Jessica Nyysola