Jessica Nylund
Sylvan Lake,AB
Summary
Dynamic and resourceful individual with hands-on experience in kitchens and offices with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Alberta Health Services
01.2023 - Current
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Greeted patients and provided required paperwork to facilitate services.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Line Cook
Bukwildz
08.2024 - 08.2025
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Cannista
Fire and Flower Inc
09.2021 - 01.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Owner
Kodiak BBQ Caterers Ltd
07.2012 - 03.2020
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Trained and mentored staff, fostering a positive work environment and enhancing team performance.
- Managed inventory control systems, optimizing stock levels to reduce waste and improve profitability.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Oversaw daily operations, ensuring efficient service and high-quality food standards.
Education
High School Diploma -
HJ Cody High School
Sylvan Lake, ABDiploma - Medical Office Administration
CDI College
12-2022
Skills
- Customer service
- Computer skills
- Crew training
- Cleanliness standards
- Food safety oversight
- Inventory management
- Small business operations
- Multitasking and organization
- Staff supervision
- Ordering supplies
Certification
- First Aid
- QCW
- Proserve
Timeline
Line Cook
Bukwildz
08.2024 - 08.2025
Administrative Assistant
Alberta Health Services
01.2023 - Current
Cannista
Fire and Flower Inc
09.2021 - 01.2022
Owner
Kodiak BBQ Caterers Ltd
07.2012 - 03.2020
High School Diploma -
HJ Cody High School
Diploma - Medical Office Administration
CDI College