Jessica Nimerick
Fontana
Summary
Dynamic Sales Associate with proven expertise at AutoZone, excelling in customer service and cash handling. Skilled in upselling and fostering relationships that drive repeat business. Recognized for teamwork and strategic planning, consistently enhancing store performance through collaboration and effective communication. Reliable and professional, committed to delivering exceptional results.
Overview
4
4
years of professional experience
Work History
Sales Associate
AutoZone
02.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Skilled in various computing tasks.
Education
Associate Of Science - Aviation Maintenance
Chaffey College
Rancho Cucamonga, CA05.2025
Associate Of Science - Automotive Engineering
Chaffey College
Rancho Cucamonga, CA05.2023
High School Diploma -
Etiwanda High School
Rancho Cucamonga, CA05.2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Cash register operation
- Sales expertise
- POS system operation
- Meeting deadlines
- Upselling
- Professional demeanor
- Adapt to diverse groups
- Strategic planning
- Friendly and outgoing
- Task prioritization
- Written and oral communication skills
- Positive and professional
Timeline
Sales Associate
AutoZone
02.2021 - Current
Associate Of Science - Aviation Maintenance
Chaffey College
Associate Of Science - Automotive Engineering
Chaffey College
High School Diploma -
Etiwanda High School
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