Jessica Nijjar
Summary
Dynamic Onsite Medical Representative and Nurse, adept in proactive approaches and meticulous attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Onsite Medical Representative
Amazon
Tsawwassen, British Columbia
08.2023 - Current
- Conduct initial assessments, provide on-going support, and maintain detailed records of interactions with Amazon Associates.
- Support site HR with managing non occupational accommodation cases by being familiar with HR processes and policies.
- Served as a liaison between WC team and injured employees, streamlining Workers Compensation Referrals in a timely manner while maintaining sensitivity toward Amazon Associates' needs.
- Deep diving AMCARE cases and flagging discrepancies to WC team in a timely manner, to ensure consistent communication of all stakeholders.
- Assiting in facilitation of new modified duties to decrease potential lost time incidents.
- Followed Amazon record keeping policy to safeguard confidentiality of Amazon Associate's documentation and maintain occupational and non occupational Austin case records to standard.
- Contribute valuable insights during workplace investigations by analyzing data from multiple sources.
- Ensuring AMCARE follows WorkSafeBC first aid room regulations and Amazon's WHS Health Standard Supply list by managing onsite medical inventory.
- Policy implementation including WHS first aid, CPR, and bloodborne pathogen procedure to maintain compliance with Amazon's continued efforts of promoting a culture of safety and well-being among employees.
- Responded promptly to onsite emergencies, providing skilled first aid treatment, acting as the incident commander and coordinating additional support when necessary.
- Improved Amazon Associate satisfaction with onsite medical services through compassion, building professional rapport, and therapeutic communication.
- Selected as an OMR Spotlight Award Winner for showing compassion in action for Amazon Associates.
Licensed Practical Nurse, Home Care
Naz Wellness Group
Vancouver, BC
06.2023 - 07.2023
- Built therapeutic relationships with patients and their families through clear communication, empathy, and understanding of individual needs.
- Reporting acute changes in patients to primary care provider through detailed documentation.
- Enhanced the efficiency of home visits by effectively managing schedules and prioritizing patients based on acuity levels.
- Ensured patient safety by consistently monitoring vital signs and administering medications (oral, intramuscular injections, topical medicated creams, patches, subcutaneous injections) as prescribed by physician.
- Maintaining a detailed record of all interventions and assessment data, following company's policy and protocol.
Precepting Student Nurse
Vancouver Coastal Health-Richmond Hospital
Richmond, BC
03.2023 - 05.2023
- Assessed signs and symptoms indicating physiologic and psychosocial changes in patient condition.
- Communicated changes in patient's condition with physician.
- Performed interventions according to identified priorities, plan of care and patient care outcome standards.
- Initiated and evaluated patient and family education to optimize patient outcomes
- Collaborated with members of multidisciplinary health care teams to plan, manage, and assess patient treatments.
Medical First Responder Volunteer
St John Ambulance
Burnaby, BC
06.2021 - Current
- Demonstrated strong critical thinking skills in making quick decisions regarding patient care during emergent situations.
- Adhered to ethical guidelines and legal requirements, ensuring patient confidentiality and promoting trust within the community.
- Provided valuable insights to fellow volunteers during training sessions utilizing nursing knowledge and background.
- Participate in weekly training and meetings to ensure diligent first aid skills.
- Attend public events and provide basic and advanced first aid when emergencies occur.
Education
Licensed Practical Nursing
Sprott Shaw College
05.2023
Skills
- Clinical Documentation
- Time Management
- Microsoft Office
- Customer Obsession
- Stakeholder Management
- Claims Management
Certification
- Active Licensure with BCCNM
- BLS for Healthcare Providers
- Occupational First Aid 2
- Advanced Medical First Responder
- Standard First Aid & CPR/AED
Timeline
Onsite Medical Representative
Amazon
08.2023 - Current
Licensed Practical Nurse, Home Care
Naz Wellness Group
06.2023 - 07.2023
Precepting Student Nurse
Vancouver Coastal Health-Richmond Hospital
03.2023 - 05.2023
Medical First Responder Volunteer
St John Ambulance
06.2021 - Current
Licensed Practical Nursing
Sprott Shaw College