Jessica Newhook
Barrie ,ON
Summary
Work-oriented with a good track record in customer relations, team member engagement and product memorization. Skilled in working autonomously and as part of a team. Always committed to store sales and customer service.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate Worker
All About Sewing Machines
Barrie, ON
01.2024 - Current
- Maintained a visually appealing and organized sales floor, through consistent janitorial practices.
- Handle cash, debit card and credit card transactions accurately, ensuring proper handling of currency and card payments.
- Streamlined inventory management processes by accurately tracking stock levels and restocking merchandise as needed.
- Added and removed both new and old product in the online sales system, ensuring customers are presented with the business’s most up-to-date inventory.
- Greeted customers upon entry, establishing a welcoming and accepting shopping environment.
Miscellaneous Donation Sorter
Value Village
Barrie, ON
09.2018 - 12.2023
- Ensured the accurate placement of items on their correct, unlabeled sales shelves resulting in efficient store stocking.
- Sorted, cleaned, lifted and pushed donations ranging up to 100LBS in weight.
- Greeted and provided friendly service to donors, and assisted in transferring items to the production area for further sorting.
- Improved team productivity by providing clear guidance and support during our busiest donation periods.
- Participated in ongoing training sessions to stay current on industry best practices and improve skills in donation sorting processes.
- Stood in the sorting station for up to 9 hours per day, while maintaining a consistent work flow that was able to keep up with the short time limits given for each donation cart.
Sales and Billing Representative
Northern Call Solutions
Barrie, ON
04.2017 - 07.2018
- Reviewed and solved account and billing discrepancies.
- Maintained consistent, friendly and understanding interactions with customers, ensuring a pleasant phone conversation.
- Identified, researched, and resolved various sales and billing matters.
- Accurately processed payments manually if the customer was having issues with the automatic payment system.
- Maintained consistent, up-to-date knowledge on all products new and old, and on the regulations regarding said products.
- Kept learned information such as SIN numbers, amounts owing, names and addresses fully confidential.
Oxygen Mask Assembler
South Medic
Barrie, ON
10.2016 - 03.2017
- Maintained strict cleanliness and sanitation standards in the workspace, ensuring contamination-free products.
- Adapted quickly to fast-paced oxygen mask assembly lines.
- Assisted in training new employees on mask assembly procedures.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during the mask assembly process.
Education
- Pre-Health Sciences
Georgian College
Barrie, ONOSSD (Ontario Secondary School Diploma) -
St Peter’s Catholic Secondary School
Barrie, ON06.2016
Skills
- Customer Engagement
- Stock Replenishment and Logging
- Store Sanitation and General Cleaning
- Merchandise Display Organization
- Works Well Alone and in a Team
- Works Well With Little to No Management Supervision
- Comfortable With Standing For Long Periods
- Cansell Certified
Languages
English
Native or Bilingual
Timeline
Retail Sales Associate Worker
All About Sewing Machines
01.2024 - Current
Miscellaneous Donation Sorter
Value Village
09.2018 - 12.2023
Sales and Billing Representative
Northern Call Solutions
04.2017 - 07.2018
Oxygen Mask Assembler
South Medic
10.2016 - 03.2017
- Pre-Health Sciences
Georgian College
OSSD (Ontario Secondary School Diploma) -
St Peter’s Catholic Secondary School