Jessica Neilson
Calgary,AB
Overview
9
9
years of professional experience
1
1
Certification
Work History
Digital Marketing Assistant
Freelance
02.2023 - Current
- Managed and scheduled content across subscription-based platforms, ensuring consistent posting and audience engagement.
- Oversaw day-to-day account operations, including messaging, profile updates and performance tracking.
- Built and maintained strong client relationships by providing regular updates and personalized support.
- Handled all account information with strict confidentiality and professionalism.
Server
FM Entertainment
01.2021 - 05.2025
- Processed cash and card transactions efficiently through POS systems.
- Collaborated with bartenders, hosts, and security to ensure seamless service during busy late night hours.
- Adapted quickly to a fast paced, loud and high energy atmosphere while providing attentive customer care.
- Managed table sections and VIP guests, ensuring orders were taken accurately and service was smooth throughout the night.
Residential Cleaner
A Maid For A Day
12.2018 - 10.2020
- Streamlined cleaning processes for increased efficiency and customer satisfaction by utilizing effective time management strategies.
- Adhered to professional house cleaning checklist.
- Cleaned multiple houses per day efficiently and thoroughly, following strict cleaning protocols.
- Provided specialized deep-cleaning services upon request to restore heavily soiled areas or prepare homes for special events or guests.
Optometric Technician
Dr. Bishops and Associates
09.2016 - 10.2018
- Conducted comprehensive patient eye exams, ensuring accurate measurements and data collection.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Medical Office Assistant, Practicum Student
Dr. Kristina Zakhary
08.2016 - 09.2016
Education
Medical Office Assistant
Robertson College
Calgary, AB09.2016
High School Diploma -
Lord Beaverbrook High School
Calgary, AB07.2015
Certification
Proserve Certified
First Aid Certified
Timeline
Digital Marketing Assistant
Freelance
02.2023 - Current
Server
FM Entertainment
01.2021 - 05.2025
Residential Cleaner
A Maid For A Day
12.2018 - 10.2020
Optometric Technician
Dr. Bishops and Associates
09.2016 - 10.2018
Medical Office Assistant, Practicum Student
Dr. Kristina Zakhary
08.2016 - 09.2016
Medical Office Assistant
Robertson College
High School Diploma -
Lord Beaverbrook High School