Jessica Muise
Welland
Summary
Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
Full Service Shopper
Instacart
Welland
02.2022 - 10.2024
- Selected grocery items based on customer orders and preferences.
- Ensured quality and freshness of all selected products.
- Packaged items efficiently for delivery to customers.
- Communicated with customers regarding substitutions and availability.
- Followed application instructions closely and reviewed deliveries to minimize errors.
Cleaner
Inspire clean
Thorold
11.2021 - 02.2022
- Maintained cleanliness of assigned areas using appropriate cleaning supplies and equipment.
- Collaborated with team members to ensure timely completion of cleaning duties.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Maintained great customer service to clients
Home Support Worker
Balsam lodge
Hamilton
04.2013 - 03.2014
- Assisted clients with daily living activities and personal care tasks.
- Provided companionship and emotional support to enhance client well-being.
- Maintained cleanliness and organization of client living spaces.
- Documented client progress and reported changes to the care team.
- Performed housekeeping duties, including laundry, vacuuming and dusting.
- Observed behavior changes in clients and reported any significant information to supervisor or case manager.
- Followed care plan and directions to administer medications.
Education
Certificate Not Complete - Missing Hours For In Placement. School No Longer Exists To Finish Hours For Certification - PSW
National Academy of Health And Business
10.2016 - 06.2017
Skills
- Client care
- Medication administration
- Housekeeping tasks
- Effective communication
- Client progress documentation
- Compassionate care
- Privacy and confidentiality
Timeline
Full Service Shopper
Instacart
02.2022 - 10.2024
Cleaner
Inspire clean
11.2021 - 02.2022
Certificate Not Complete - Missing Hours For In Placement. School No Longer Exists To Finish Hours For Certification - PSW
National Academy of Health And Business
10.2016 - 06.2017
Home Support Worker
Balsam lodge
04.2013 - 03.2014