JESSICA MOSCA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings.
Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive.
Overview
8
8
years of professional experience
Work History
Dental Receptionist
Dental Office Marco Rüegg
Switzerland
01.2021 - Current
- Verified and updated patient records, including insurance information
- Handled billing and insurance claims, ensuring timely payments and accurate documentation
- Maintained organized patient files
- Coordinated internal communication between dentists, assistants, and staff
- Managed office supplies and inventory, ensuring the practice was fully stocked
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Service Employee (part-time)
TAPE Bar & Restaurant
Switzerland
01.2019 - 01.2023
- Served food and beverages promptly with focused attention to customer needs
- Answered customers questions, recommended items and recorded order information
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
Dental Assistant internship
Dental Office Marco Rüegg
CH
01.2017 - 01.2018
- Assisting the dentist at the treatment chair, preparing instruments, and ensuring patient comfort during procedures
- Contributed to office organization by maintaining accurate patient records and updating files regularly
Education
Federal Diploma - Vocational Education and Training
BE-MED
Switzerland01.2021
High School Diploma -
Switzerland
07-2017
Skills
- Phone and email etiquette
- Excellent multitasking capability
- Front office management
- Administrative support
- Verbal and written communication
- Customer service
- Organization and time management
- Collaboration and teamwork
LANGUAGES
German (native)
English (advanced)
Spanish (intermediate)
Italian (intermediate)
French (conversational)
Hobbies and Interests
Music, Movies, Traveling, Reading
Hobbies
Movies
Music
Traveling
Reading
Timeline
Dental Receptionist
Dental Office Marco Rüegg
01.2021 - Current
Service Employee (part-time)
TAPE Bar & Restaurant
01.2019 - 01.2023
Dental Assistant internship
Dental Office Marco Rüegg
01.2017 - 01.2018
Federal Diploma - Vocational Education and Training
BE-MED
High School Diploma -
Switzerland