Jessica Morneau
Espanola,ON
Summary
Detail-orientated Library Assistant with experience in customer service, cataloging, and community engagement. Proficient in data entry, and assisting patrons with research and digital resources. Skilled at organizing materials, coordinating programs, and creating engagement displays. Passionate about literacy, community outreach, and fostering a welcoming library environment.
Overview
9
9
years of professional experience
Work History
Library Assistant
Sables-Spanish Rivers Public Libraries
Massey, Ontario
05.2023 - Current
- Assist patrons in locating books, DVDs, research materials, and digital resources
- Manage book loans, returns, and overdue notices using JASI library service
- Provide technical assistance with library computers, Libby, Hoopla, e-books, and printing services
- Organize and shelve materials following classification systems
- Create engaging book displays to promote collections and seasonal themes
- Coordinate and lead the TD Summer Reading Program at the Massey and Webbwood library branches
- Develop relationships with community members and library board
- Contribute to library social media pages, increasing patron engagement
Early Childhood Educator Assistant
Our Children, Our Future & The One Tot Stop Daycare
Espanola And Massey, ON
06.2019 - 04.2023
- Managed classrooms, ensuring a safe and structured environment
- Designed and implemented curriculum-based learning activities in accordance to government standards
- Communicated with parents and care givers regarding their childrens development
- Maintained detailed daily records of child progress and care plans
Market Research Interviewer
Escalent
London, Ontario
09.2016 - 07.2017
- Conducted phone surveys with businesses, gathering customer service feedback
- Entered and managed data effectively in computerized survey systems
- Handled high-pressure calls, resolving concerns independently and professionally
Education
Early Childhood Education
Cambrian College
Greater Sudbury, ON04-2022
Mental Health And Addictions
Canadore College
North Bay, ON04-2016
High School Diploma -
Espanola High School
Espanola, ON06-2014
Skills
- Proficient in JASI Library Service, Microsoft Office, Google Workspace, and Canva
- Strong cataloging, record-keeping, and data entry skills
- Experience in patron assistance, research support, and technical troubleshooting
- Excellent customer service and communication skills
- Skilled in social media management and community engagement
- Ability to plan and execute library programs and events
- Highly organized, detail-orientated, and adaptable
Volunteer Experience
- Volunteer Dance Assistant - Northern Dance Movement (2022)
- Massey Haunted Trail Volunteer (2019, 2022)
- Health & Safety Representative - Our Children, Our Future (2020-2021)
- Espanola Youth Group Volunteer (2012-2014)
Timeline
Library Assistant
Sables-Spanish Rivers Public Libraries
05.2023 - Current
Early Childhood Educator Assistant
Our Children, Our Future & The One Tot Stop Daycare
06.2019 - 04.2023
Market Research Interviewer
Escalent
09.2016 - 07.2017
Early Childhood Education
Cambrian College
Mental Health And Addictions
Canadore College
High School Diploma -
Espanola High School
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