Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Jessica Morneau

Espanola,ON

Summary

Detail-orientated Library Assistant with experience in customer service, cataloging, and community engagement. Proficient in data entry, and assisting patrons with research and digital resources. Skilled at organizing materials, coordinating programs, and creating engagement displays. Passionate about literacy, community outreach, and fostering a welcoming library environment.

Overview

9
9
years of professional experience

Work History

Library Assistant

Sables-Spanish Rivers Public Libraries
Massey, Ontario
05.2023 - Current
  • Assist patrons in locating books, DVDs, research materials, and digital resources
  • Manage book loans, returns, and overdue notices using JASI library service
  • Provide technical assistance with library computers, Libby, Hoopla, e-books, and printing services
  • Organize and shelve materials following classification systems
  • Create engaging book displays to promote collections and seasonal themes
  • Coordinate and lead the TD Summer Reading Program at the Massey and Webbwood library branches
  • Develop relationships with community members and library board
  • Contribute to library social media pages, increasing patron engagement

Early Childhood Educator Assistant

Our Children, Our Future & The One Tot Stop Daycare
Espanola And Massey, ON
06.2019 - 04.2023
  • Managed classrooms, ensuring a safe and structured environment
  • Designed and implemented curriculum-based learning activities in accordance to government standards
  • Communicated with parents and care givers regarding their childrens development
  • Maintained detailed daily records of child progress and care plans

Market Research Interviewer

Escalent
London, Ontario
09.2016 - 07.2017
  • Conducted phone surveys with businesses, gathering customer service feedback
  • Entered and managed data effectively in computerized survey systems
  • Handled high-pressure calls, resolving concerns independently and professionally

Education

Early Childhood Education

Cambrian College
Greater Sudbury, ON
04-2022

Mental Health And Addictions

Canadore College
North Bay, ON
04-2016

High School Diploma -

Espanola High School
Espanola, ON
06-2014

Skills

  • Proficient in JASI Library Service, Microsoft Office, Google Workspace, and Canva
  • Strong cataloging, record-keeping, and data entry skills
  • Experience in patron assistance, research support, and technical troubleshooting
  • Excellent customer service and communication skills
  • Skilled in social media management and community engagement
  • Ability to plan and execute library programs and events
  • Highly organized, detail-orientated, and adaptable

Volunteer Experience

  • Volunteer Dance Assistant - Northern Dance Movement (2022)
  • Massey Haunted Trail Volunteer (2019, 2022)
  • Health & Safety Representative - Our Children, Our Future (2020-2021)
  • Espanola Youth Group Volunteer (2012-2014)

Timeline

Library Assistant

Sables-Spanish Rivers Public Libraries
05.2023 - Current

Early Childhood Educator Assistant

Our Children, Our Future & The One Tot Stop Daycare
06.2019 - 04.2023

Market Research Interviewer

Escalent
09.2016 - 07.2017

Early Childhood Education

Cambrian College

Mental Health And Addictions

Canadore College

High School Diploma -

Espanola High School
Jessica Morneau