Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Moore

Oshawa

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

13
13
years of professional experience

Work History

Bartender

Hardy John's Bar & Grill
04.2023 - Current
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Served food and beverages promptly with focused attention to customer needs.

Server

Swiss Chalet
01.2013 - 01.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Served food and beverages promptly with focused attention to customer needs.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Boston Pizza
04.2011 - 06.2012

Education

High School Diploma -

Confederation Secondary School
Val Caron, ON

Skills

  • Beverage Preparation
  • Payment Processing
  • Daily specials memorization
  • Food Delivery
  • Suggestive Selling
  • Menu Memorization
  • Customer Service

Timeline

Bartender

Hardy John's Bar & Grill
04.2023 - Current

Server

Swiss Chalet
01.2013 - 01.2015

Server

Boston Pizza
04.2011 - 06.2012

High School Diploma -

Confederation Secondary School

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Jessica Moore