Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JESSICA MIJARES

San Diego

Summary

Efficient professional in medical administrative support, known for high productivity and ability to complete tasks swiftly. Specialized skills include fluent in English and Spanish, scheduling, medical billing, and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient/client interactions. Dedicated to contributing to the company's success by applying classroom knowledge to real-world experiences, with a strong willingness to learn and contribute.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Veterinary Receptionist

Clairemont Village Pet Clinic
02.2025 - Current
  • Managed multi-line phone system and pleasantly greeted patients.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Conducted regular audits of patient records to ensure accuracy of data entered into system.
  • Routed laboratory or diagnostic results to appropriate staff.

Bartender

Southbay Tap House
09.2022 - Current
  • Manage cash drawer at the end of each shift ensuring accuracy of funds received.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Greeted clients promptly and cordially, exhibiting excellent guest service skills.
  • Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
  • Maintained detailed inventory of liquor, beer, wine, and bar supplies.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Created social media strategies to increase sales and brand awareness across multiple platforms.

Test Driver & Port Inspector

Hyundai
07.2023 - 01.2025
  • Performed manual, visual and dimension inspections on newly manufactured vehicles to deliver satisfactory quality and compliance with customer requirements and approved methods.
  • Assisted in training new inspectors on safety protocols and standards.
  • Provided feedback regarding product performance to the engineering team.
  • Tested new software updates prior to their release in order to verify functionality and compatibility.
  • Performed diagnostic checks on engines, transmissions, brakes, steering systems.
  • Ensured that all components were functioning properly before they were released into production.
  • Verified that the vehicles met requirements such as fuel efficiency, noise levels, emissions.
  • Monitored vehicle systems during road tests for proper operation and diagnosis of malfunctions.

Receptionist Administrator

Southbay Veterinary Hospital
05.2021 - 07.2023
  • Assisted with administrative tasks such as data entry into company databases.
  • Processed invoices for payment using accounting software applications.
  • Welcomed visitors and customers by greeting and answering or directing inquiries.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Scheduled appointments between clients and staff members.
  • Created spreadsheets to track customer information such as contact details and preferences.
  • Managed office cleaning and sanitizing to comply with infection control protocols.
  • Participated in the preparation of special projects and activities.
  • Maintained accurate data of clients and patients in the recordkeeping system “Cornerstone”
  • Assisted in the paperless transition from physical files to computer filing for patients records.

Team Lead/Associate Trainer/Server/Barista/Cashier/Cook

Panera Bread
08.2018 - 06.2021
  • Trained and supervised new team members on working efficiently in a fast-paced environment, while also implementing the correct protocols.
  • Completed all shift tasks in a compliant manner in order to set a correct example.
  • Continuously evaluated employees to administer greater techniques and corrective measures.
  • Communicated with my supervisors with updates on work tasks and special orders.
  • Performed detail-oriented closing shifts to prepare for Environmental Health Inspections and received over 94% every year.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Delivered quick, professional, and friendly check-out experience to customers.
  • Awarded with team lead and associate trainer position for having worked every position in the restaurant.

Veterinary Assistant/Administrative Assistant

Terranova Veterinary Clinic
02.2018 - 07.2018
  • Scheduled appointments through phone calls and in person.
  • Processed payments with paper cash and cards.
  • Assisted Doctors during patients treatments.
  • Administered vaccines and medications on patients.
  • Updated and maintained detailed records of patients medical history.
  • Organized files in an efficient manner.
  • Provided excellent customer service by offering our services and creating good relationships with clients.

Education

Associates - Business Administration

San Diego City College
San Diego, CA
05.2025

Skills

  • Data Collection and Analysis
  • Administrative Support
  • Adaptability and Flexibility
  • Invoice Processing
  • Analytical Skills
  • Expense Reporting
  • Computer Proficiency
  • Quality Assurance
  • 10 years of Customer Service
  • Fluent in English and Spanish
  • Efficient and Detail Oriented

Certification

  • Licensed Veterinary Assistant
  • Associates in Business Administration

Timeline

Veterinary Receptionist

Clairemont Village Pet Clinic
02.2025 - Current

Test Driver & Port Inspector

Hyundai
07.2023 - 01.2025

Bartender

Southbay Tap House
09.2022 - Current

Receptionist Administrator

Southbay Veterinary Hospital
05.2021 - 07.2023

Team Lead/Associate Trainer/Server/Barista/Cashier/Cook

Panera Bread
08.2018 - 06.2021

Veterinary Assistant/Administrative Assistant

Terranova Veterinary Clinic
02.2018 - 07.2018

Associates - Business Administration

San Diego City College

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JESSICA MIJARES