Jessica Michetti
Mississauga,Canada
Summary
Passionate individual offering experience in fast-paced environments. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Agent Services
Royal LePage Meadowtowne
09.2023 - Current
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Ensured compliance with province regulations by staying up-to-date on real estate laws and policy updates.
- Increased agent productivity levels by taking on routine tasks such as data entry and email management, allowing them to focus on sales activities more exclusively.
- Assisted in streamlining property showings by scheduling appointments and coordinating with prospective buyers.
Judicial Law Clerk
SVLaw
02.2023 - 08.2023
- Reviewed files, records and other documents to obtain information or respond to requests.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
- Verified application data and account information against legal documentation to determine accuracy and integrity.
- Updated accounting ledger and journals with updated transaction information.
- Used Estateably to track accounting information, resulting in significant reduction in financial discrepancies.
Judicial Law Clerk
Sutherland law
06.2021 - 01.2023
- Assisted legal staff with collation and organization of case documentation and administrative tasks.
- Attentively supervised court sessions while maintaining attendant records for court proceedings with high degree of accuracy.
- Conducted client meetings to discuss and gather key information necessary for upcoming depositions and arbitrations.
- Developed organization systems for filing contracts, agreements, court documents, legal records, reports and agendas.
Animal Care Attendant
South Peel Veterinary Hospital
05.2019 - 06.2021
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Delivered excellent service to pet owners to drive repeat business.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Scheduled and confirmed appointments.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
Waitress
Industria Pizzeria + Bar
05.2018 - 08.2018
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Waitress
Chop Steakhouse & Bar
05.2017 - 08.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Goodfellas Wood Oven Pizza
05.2016 - 08.2016
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Sales Associate
Dynamite Clothing
09.2014 - 08.2015
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
Certificate - Paralegal
Humber College
Toronto, ON10.2020
Bachelor of Arts - Psychology
University of Guelph
Guelph, ON06.2019
Skills
- Microsoft Office 365
- LEAP Softare
- PCLaw Software
- ACL Software
- CanLII
- Case Management
- Legal Writing
- Confidential Document Control
- Project Management
- Office Administration
Accomplishments
- Successfully completed the Paralegal P1 Licensing Exam with the Law Society of Ontario.
Timeline
Agent Services
Royal LePage Meadowtowne
09.2023 - Current
Judicial Law Clerk
SVLaw
02.2023 - 08.2023
Judicial Law Clerk
Sutherland law
06.2021 - 01.2023
Animal Care Attendant
South Peel Veterinary Hospital
05.2019 - 06.2021
Waitress
Industria Pizzeria + Bar
05.2018 - 08.2018
Waitress
Chop Steakhouse & Bar
05.2017 - 08.2017
Waitress
Goodfellas Wood Oven Pizza
05.2016 - 08.2016
Sales Associate
Dynamite Clothing
09.2014 - 08.2015
Certificate - Paralegal
Humber College
Bachelor of Arts - Psychology
University of Guelph
Similar Profiles
Joy NOLANJoy NOLAN
Broker at Royal LePage MeadowtowneBroker at Royal LePage Meadowtowne
Leidy MoraskyLeidy Morasky
Realtor at Royal LePage Real Estate Services Ltd.Realtor at Royal LePage Real Estate Services Ltd.
Leah ButcherLeah Butcher
Real Estate Administrator at Royal Lepage ProAlliance RealtyReal Estate Administrator at Royal Lepage ProAlliance Realty
Bayan KahwajiBayan Kahwaji
Sales Associate at Karl LagerfeldSales Associate at Karl Lagerfeld
Meihua HeMeihua He
Accounting Assistant (Promoted to Senior in February 2025) at OrngeAccounting Assistant (Promoted to Senior in February 2025) at Ornge