Summary
Overview
Work History
Education
Skills
Languages
Certification
Company & Customers Interest
Timeline
Generic

Jessica Menjivar

Santa Ana

Summary

Dynamic professional with extensive experience as a Notary Public and Account Representative at Clyde Hill State Farm Agency. Proven expertise in document verification and legal compliance, complemented by strong communication skills. Successfully enhanced team performance and streamlined operations, demonstrating a commitment to excellence and customer satisfaction.

Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Notary Public

Self Employed Services
08.2021 - Current
  • Recorded data from each transaction in a logbook or journal.
  • Contacted customers regarding missing or incomplete information on legal documents.
  • Performed other duties assigned by superiors related to Notary work.
  • Filed Immigration documents
  • Filed affidavit

Account Representative

Clyde Hill State Farm Agency
Atlanta
01.2021 - Current
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Provided training and support to junior account representatives, fostering team development.
  • Analyzed market trends to identify areas of opportunity for the company.
  • Provided exceptional customer
  • Provided and explain in details policies to customers

Housekeeping Supervisor

Embassy Suites
Anaheim
09.2019 - 08.2020
  • Inspected guest rooms and public areas to ensure they met established cleanliness standards.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Coached staff on strategies to enhance performance and improve customer relations.

Assistant Manager

Ez one price cleaners
Atlanta
04.2014 - 11.2018
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Assigned work and monitored performance of project personnel.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.

Education

Insurance Agent - Insurance

American Professor
Atlanta, GA
02-2021

High School Diploma -

Summit High School
Fontana, CA
05-2010

Some College (No Degree) - CNA

Atlanta Career Institute
Atlanta, GA

Skills

  • Document verification
  • Data entry
  • Legal compliance
  • Notarial acts
  • Knowledge of laws (GA, learning CA laws)

Languages

English
Professional
Spanish
Native/ Bilingual
Portuguese
Limited

Certification

  • Insurance Agent
  • Notary
  • CPR

Company & Customers Interest

  • I get very involved with the interests of the company as with the interests of the community. In my work I like to fulfill what I promised and finish what I started. I consider that if the community is happy with the service that makes the company grow more. I want to have the opportunity to grow in other areas and I consider that being an apartment manager would be an extraordinary growth, I want to be able to get the opportunity to work and get to know this area. I seek personal growth as a professional every day. I consider that my relationship with the Hispanic community is excellent since I listen to their needs to be able to understand them, such as my relationship for improvements with the company.

• As a tenant, I know the maintenance needs for an apartment complex, in the same way I consider that a good maintenance work team leads to success in a housing complex.

Timeline

Notary Public

Self Employed Services
08.2021 - Current

Account Representative

Clyde Hill State Farm Agency
01.2021 - Current

Housekeeping Supervisor

Embassy Suites
09.2019 - 08.2020

Assistant Manager

Ez one price cleaners
04.2014 - 11.2018

Insurance Agent - Insurance

American Professor

High School Diploma -

Summit High School

Some College (No Degree) - CNA

Atlanta Career Institute
Jessica Menjivar