Jessica McQuaid
Edmonton
Summary
Over 20 years working in various settings such as Workers' Compensation, Equine Therapy, Job Skills Development for Trades, and Education. These positions include Adjudicator, Program Facilitator, Instructor, Front-line and Educational Assistant roles. A commitment to timely decision making in a fiscally responsible manner, while acknowledging the needs of all stakeholders. Skilled in collaborative and flexible planning.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Adjudicator
Workers' Compensation Board - Alberta
11.2021 - Current
- Evaluated claims by analyzing case files, conducting interviews, and reviewing relevant documentation.
- Provided medical and compensation benefits to injured workers in a fiscally responsible manner.
- Collaborated with stakeholders to develop safe and suitable return to work plans in keeping with relevant legislation and policies.
- Mentored junior adjudicators on best practices, contributing to enhanced team performance overall.
- Improved claim processing times by implementing efficient workflows and prioritizing urgent cases.
- Ensured accurate determinations with meticulous research and thorough investigation of disputes.
Educational Assistant
Unlimited Potential
11.2017 - 04.2020
- Developed individual programs for students with various challenges and diagnoses such as FASD, ODD, Autism, ADHD, Attachment Disorder, and emotional and physical abuse
- Ensured company and school policies were upheld
- Taught one-to-one lessons in life skills and anger management as well as core subjects
- Acted as a liaison between stakeholders such as the education provider, psychiatrist, parents, and the school board.
Paint Supervisor
Youth Paints
04.2007 - 04.2016
- Supervised and trained young adults looking to enter the field of exterior and interior painting
- Ensured Occupational Health & Safety standards were met
- Oversaw hiring, scheduling, and payment of participants
- Painted exterior and interior of homes.
Facilitator
Displaced Youth Stone Oaks
04.2001 - 04.2007
- Worked with children entering foster care in an Emergency Relief Camp setting
- Generated focus on horse care and creating animal husbandry (care of animals before your own)
- Ensured company standards of care were met
- Ensured the safety of all participants
- Facilitated care of horses including feeding, grooming, and safety.
Youth Worker and Assistant Counselor
Stone Oaks Riding Academy
04.2001 - 04.2005
- Worked with children in and out of the training facility
- Tended to horses and children involved in the camp setting and maintained schedules for approximately 15 to 30 children at a time
- Dealt with children demonstrating cognitive and physical disabilities.
Education
Nursing Program -
Georgian College
08.2012
Police Foundations -
Georgian College
08.2009
Skills
- Problem solving and critical thinking Excellent ability to evaluate problems and develop a variety of solutions
- Collaborative communication Adept at active listening techniques allowing for increased communication and relationship building
- Attention to Detail Proficient at identifying key information required for decision making
- Team oriented Accomplished at achieving corporate goals
Certification
- 09/01/20, Equine Massage Therapy Certificate
- 12/01/17, Standard First Aid/CPR Level C
- 12/01/17, Suicide and Self-Harm Intervention
- 12/01/17, Aboriginal Awareness
- 11/01/17, Fundamentals of Non-Abusive Crisis Intervention and Personal Safety
References
- Kelcey Ubell, Unlimited Potential, (587) 783-0816
- Cameron Shankland, Client Guardian, (250) 812-7807
- Gillian Brown, Isaac Reputation Group, (647) 500-6810
Hobbies and Interests
- Horse and Equine Therapy
- Art
- Camping and Hiking
Languages
English
Professional Working
Timeline
Adjudicator
Workers' Compensation Board - Alberta
11.2021 - Current
Educational Assistant
Unlimited Potential
11.2017 - 04.2020
Paint Supervisor
Youth Paints
04.2007 - 04.2016
Facilitator
Displaced Youth Stone Oaks
04.2001 - 04.2007
Youth Worker and Assistant Counselor
Stone Oaks Riding Academy
04.2001 - 04.2005
Nursing Program -
Georgian College
Police Foundations -
Georgian College
- 09/01/20, Equine Massage Therapy Certificate
- 12/01/17, Standard First Aid/CPR Level C
- 12/01/17, Suicide and Self-Harm Intervention
- 12/01/17, Aboriginal Awareness
- 11/01/17, Fundamentals of Non-Abusive Crisis Intervention and Personal Safety
Similar Profiles
Gregor KerrGregor Kerr
Document Management Clerk at Workers' Compensation Board - AlbertaDocument Management Clerk at Workers' Compensation Board - Alberta
Christine PoirierChristine Poirier
Employer Account Services Representative III at Workers’ Compensation Board AlbertaEmployer Account Services Representative III at Workers’ Compensation Board Alberta
Natasha CeranicNatasha Ceranic
Case Manager (Coaching -CRT) at Workers' Compensation Board - AlbertaCase Manager (Coaching -CRT) at Workers' Compensation Board - Alberta