Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica McMinn

Grande Prairie,AB

Summary

Proven leader and entrepreneur with a track record of fostering strong client relationships and delivering high-quality service, notably at Northgate Honda - Grande Prairie Honda. Expert in cleaning, sanitizing, and bookkeeping, with exceptional problem-solving and customer service skills. Demonstrates reliability and self-motivation, ensuring client satisfaction and operational excellence.

Overview

13
13
years of professional experience

Work History

Owner/Operator

JJ's Oilfield Cleaning
02.2016 - Current
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Organized and used industrial cleaning products following strict safety procedures. While handling equipment, chemicals, and materials according to WHIMIS procedures.
  • Cleaned building floors by sweeping, mopping, scrubbing and waxing floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.

Owner/Operator

JJ's Bookkeeping
04.2014 - Current
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Maintained and processed invoices, deposits, and money logs by utilizing Sage to manage and automate financial tasks when relevant.
  • Demonstrated strong attention to detail when entering transaction data into accounting software, minimizing errors and ensuring data integrity.
  • Provided exceptional customer service when addressing client concerns regarding invoicing or payment issues, fostering positive relationships built on trust and professionalism.


Business Manager

Northgate Honda - Grande Prairie Honda
04.2011 - 09.2014


  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.

Education

Bookkeeping Specialty

Grande Prairie Regional College
Grande Prairie, AB
06.2015

High School Diploma -

Bridge Network School
Grande Prairie, AB
2007

Skills

  • Cleaning and sanitizing including deep cleaning
  • Relationship building and management
  • Customer Service and support
  • Reliability and punctuality

Languages

English
Native or Bilingual

Timeline

Owner/Operator

JJ's Oilfield Cleaning
02.2016 - Current

Owner/Operator

JJ's Bookkeeping
04.2014 - Current

Business Manager

Northgate Honda - Grande Prairie Honda
04.2011 - 09.2014

Bookkeeping Specialty

Grande Prairie Regional College

High School Diploma -

Bridge Network School

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Jessica McMinn