Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JESSICA MCFARLAND

Los Angeles

Summary

Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic. Motivated business professional bringing over 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Caregiver

Aveanna Heathcare
09.2019 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Receptionist/Front Desk Manager

Delicacy Garden
08.2013 - Current
  • Oversaw daily salon operations and performed general salon tasks.
  • Maintained daily, monthly and quarterly records of costs and revenue.
  • Maintained staff records and work schedules.
  • Arranged for regular maintenance services for all beauty equipment.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.

Medical Billing and Coding Clerk

Qualified Billing & Collections
07.2010 - 08.2012
  • Examined, categorized and sorted incoming documents.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Maintained physical and computer-based filing systems.
  • Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Cashier

Ralphs Grocery Store
04.2007 - 06.2009
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout the store.

Education

High School Diploma -

Culver City High School
Culver City, CA

Skills

  • Office Supplies and Inventory
  • Microsoft Office
  • Customer Relations
  • Sorting and Labeling
  • Telephone Reception
  • Bookkeeping Support

Certification

  • PCA - Personal Care Aide
  • PCW - Personal Care Worker
  • PCHM - Personal Care Homemaker

Timeline

Caregiver

Aveanna Heathcare
09.2019 - Current

Receptionist/Front Desk Manager

Delicacy Garden
08.2013 - Current

Medical Billing and Coding Clerk

Qualified Billing & Collections
07.2010 - 08.2012

Cashier

Ralphs Grocery Store
04.2007 - 06.2009

High School Diploma -

Culver City High School

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JESSICA MCFARLAND