Summary
Overview
Work History
Timeline
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Jessica McDermott

Anaheim

Summary

Directing all aspects of sales, accounts, and business administration to attain organizational objectives.

Overview

11
11
years of professional experience

Work History

Field Sales Manager

Constellation Brands
08.2021 - 09.2023
  • Manage assigned area of responsibility in key priority DMA territories of San Diego and Orange County
  • Execute quality that complies with CBI standards at key accounts, correcting basic execution issues, and actively working with the wholesaler selling CBI programming to these key accounts
  • Work collaboratively with the distributor partner selling in CBI key programming and initiatives to retail in off-premise
  • Work collaboratively with Sales Manager, CBI Portfolio Manager, and Field Area Manager to track progress on goal
  • Identify market specific business development opportunities
  • Compile White Sheets for initiatives, collect data and approve payouts for initiatives

Talent Development Manager

Southern Glazer’s Wine & Spirits
01.2017 - 08.2021
  • Designed an onboarding program for Southern California to conduct various training sessions for 10-20 new hires each month, including various technologies and consultative selling ensuring goal attainment, program effectiveness and sales growth
  • Conducted hands-on coaching with Sales Consultants and Merchandisers, using in-field coaching and providing immediate feedback to support and enhance the trainees’ performance, resulting in increased sales and improving the customer service experience
  • Enhance & monitor programs to identify and plan for career progression routes for employees
  • Develop and execute appropriate learning plans for career and competency development for SGWS employees.

District Manager

  • (LA & OC)
  • Managed a team of six merchandiser by designing Excel trackers and creating individualized organizational systems to track all sales performance metrics, resulting in the team exceeding monthly and quarterly incentives
  • Identified a territory strategy to maintain key accounts while building new relationships with previously neglected accounts
  • Coordinated displays with key DMA accounts to execute the programming and maintain supplier’s brand presence over competitors, while accommodating any financial and planning constraints
  • Conducted employee reviews and identified opportunities for training development and performance improvement.

Chain Sales Merchandiser

  • Manage, introduce and distribute new Southern products
  • Oversee 15 – 25 store accounts
  • Ability to recognize new opportunities within a store
  • Ability to meet customer demands by committed customer support
  • Ability to build productive relationships by resolving complex issues in order to win customer loyalty
  • Qualified designated trainer to ensure message was understood and received

Personal Assistant

Pacstar Lending
01.2014 - 01.2017
  • Ability to build rapport by listening attentively, clarify and manage conversation flow
  • Meet with clients to finalize paperwork; Handle confidential customer information
  • Answer phone calls and relay messages effectively and efficiently
  • Follow instructions and take initiative on projects
  • Schedule meetings, travel plans and bill invoices

Shift Lead

Starbucks Coffee Corp
11.2012 - 10.2015
  • Ran team in high volumes; Dealt with team management and discipline
  • Ability to prioritize Customer focus and dependability on performance evaluations
  • Handled bank deposits and managed accounts
  • Maintain a calm demeanor under high stress situations to keep store operating at high standards
  • Train new hires to sustain quality of service

Timeline

Field Sales Manager

Constellation Brands
08.2021 - 09.2023

Talent Development Manager

Southern Glazer’s Wine & Spirits
01.2017 - 08.2021

Personal Assistant

Pacstar Lending
01.2014 - 01.2017

Shift Lead

Starbucks Coffee Corp
11.2012 - 10.2015

District Manager

Chain Sales Merchandiser

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Jessica McDermott