Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
References
Timeline
Generic

Jessica McCoy

Bakersfield

Summary

Accomplished professional with a proven track record at Bakersfield Police Department, adept in data privacy and leadership. Excelled in managing sensitive information and leading teams to enhance public assistance and customer service. Demonstrates exceptional communication and multitasking skills, ensuring efficiency and accuracy in high-stakes environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Records Clerk Typist I

Bakersfield Police Department
Bakersfield
08.2024 - Current
  • Transcribe incident and crime reports.
  • Type letters, reports, case records, requisitions, and other materials.
  • Review and transcribe online incident reports completed by the public.
  • Perform data entry.
  • Receive and route correspondences from the public and government agencies.
  • Answer and complete telephone calls to and from other law enforcement agencies, government agencies, and the public.

Police Report Specialist

Bakersfield Police Department
Bakersfield
10.2019 - 08.2024
  • Obtain and verify information through telephone and online contacts.
  • Receive and complete non-emergency crime reports from the public by telephone and online.
  • Prepare and complete a variety of investigative and incident reports.
  • Receive and respond to citizen inquiries over the telephone and online, and provide general assistance or directions.
  • Establishing professional relationships with the public and peers within the course of work.
  • Operate and verify personal or sensitive information through department-issued computer equipment, or federal and state software.

Inventory Supervisor/Inventory Specialist

RGIS LLC
Bakersfield
05.2008 - 10.2019
  • Managing and delegating between employees and customers.
  • Conducting products efficiently and accurately.
  • Experienced in customer service.
  • Efficient in an organized manner.
  • Driving co-workers to and from out-of-town store locations.
  • Proficient in 10-key.

Education

General Education -

Taft Community College
12.2011

High School Diploma -

Bakersfield High School
12.2010

Skills

  • Management
  • Leadership
  • Customer service
  • 10-key
  • Typing
  • Documentation
  • Communication
  • Team building
  • Prioritization
  • Multitasking
  • Public assistance
  • Data validation
  • Physical records management
  • Data privacy
  • Microsoft Outlook

Accomplishments

  • Multiple High-Five awards for my calm demeanor, attention to detail, customer service, and professional relationships with peers and supervisors.

Certification

  • Typing certificate with a net of 54 gross words per minute, issued on August 29th, 2024.
  • California Law Enforcement Telecommunications System (CLETS) certification is completed annually.

Affiliations

  • I enjoy spending my personal time with my family and pets as well as traveling and enjoying different cultures of food.

References

References available upon request.

Timeline

Records Clerk Typist I

Bakersfield Police Department
08.2024 - Current

Police Report Specialist

Bakersfield Police Department
10.2019 - 08.2024

Inventory Supervisor/Inventory Specialist

RGIS LLC
05.2008 - 10.2019

General Education -

Taft Community College

High School Diploma -

Bakersfield High School

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