Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jessica McCabe

London,ON

Summary

Dynamic and dedicated professional with extensive experience in customer service. Recognized for exceptional work ethic and integrity, consistently delivering high-quality service while managing multiple tasks. Proven ability to enhance customer satisfaction through effective communication and patience, ensuring a positive experience in fast-paced environments.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Sales Associate

Incredible'em
02.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Cleaner

Self Employed Services
03.2014 - 12.2020
  • Cleaned and sanitized bathrooms, kitchens and other similar areas.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Cashier

Tim Hortons
06.2009 - 05.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.


Food Service Worker

Dairy Queen Grill & Chill
11.2008 - 05.2009
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Bakery Production Worker

Harriston Bakery
08.2007 - 10.2008


  • Decorated baked goods and designed visually appealing displays of finished products.
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.


Waitress

Terry's Family Restaurant
10.2003 - 07.2007
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High School Diploma -

Wheable
London, ON
01-2013

Dental Assisting

Medix
London, ON
06-2010

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

English

Certification

Smart Serve

Timeline

Sales Associate

Incredible'em
02.2020 - Current

Cleaner

Self Employed Services
03.2014 - 12.2020

Cashier

Tim Hortons
06.2009 - 05.2010

Food Service Worker

Dairy Queen Grill & Chill
11.2008 - 05.2009

Bakery Production Worker

Harriston Bakery
08.2007 - 10.2008

Waitress

Terry's Family Restaurant
10.2003 - 07.2007

High School Diploma -

Wheable

Dental Assisting

Medix

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Jessica McCabe