Organized and hard working; works well independently and in group settings. Responsible, self-motivated and punctual. Polite and respectful. Friendly, honest, and responsible. Personal Details Highest Level of Education: Secondary School
Overview
8
8
years of professional experience
Work History
Nanny
Kitchener
07.2017 - 08.2019
Care for young children aged 1-3 years old
Engage in activities and play time with children
Prepare and serve meals and snacks
Keep detailed diary of bottle feedings, meals, naps, and diaper changes
Maintain a clean house and child-friendly environment.
Appointment Coordinator
Scherer Chevrolet Buick GMC
11.2014 - 07.2017
Answered incoming calls, provide details about vehicle services, and schedule appointments for
customer’s vehicles
Respond to email inquiries regarding scheduling appointments, vehicle information, and vehicle
warranty
Maintain customer’s information; including names, contact information and types of vehicles
Confirmed with customers about service appointments and reschedule missed appointments
Communicate additional information provided by the service department to customers.
Service Advisor
Scherer Chevrolet Buick GMC
11.2013 - 11.2014
List customer concerns and ask additional questions to diagnose problems
Verify vehicle warranty and explain fee structures
Develop and write up repair estimates and keep customers informed of changes
Prepare accurate and detailed repair orders and describe customer concerns, known issues, and likely
causes along with services and repairs required
Maintain high levels of customer service at all times by taking care of customers’ needs while in the
dealership and kept customers up to date on repair progress.
Drive Thru Attendant
Scherer Chevrolet Buick GMC
01.2013 - 11.2013
Greeted customers, gathered vehicle information, and inspected vehicles
Assisted customers with next point of contact
Moved customers vehicle to appropriate location.
Cashier
Scherer Chevrolet Buick GMC
11.2011 - 01.2013
Checked out customers and processed payment
Balanced cash drawer on a daily basis and processed daily reports
Filed daily work orders numerically.
Education
High School Diploma -
Cameron Heights Collegiate Institute
Kitchener, ON
Skills
Child Supervision
Reliable Transportation
Childcare
Housekeeping
Approachable
Effective Team Leader
Friendly
Microsoft Excel
Customer Relations
Appointment Booking
Customer Service
Data Entry
Money Handling
Credit and Cash Transactions
Timeline
Nanny
Kitchener
07.2017 - 08.2019
Appointment Coordinator
Scherer Chevrolet Buick GMC
11.2014 - 07.2017
Service Advisor
Scherer Chevrolet Buick GMC
11.2013 - 11.2014
Drive Thru Attendant
Scherer Chevrolet Buick GMC
01.2013 - 11.2013
Cashier
Scherer Chevrolet Buick GMC
11.2011 - 01.2013
High School Diploma -
Cameron Heights Collegiate Institute
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