Jessica Martinez
Petaluma
Summary
Dedicated professional with extensive experience in customer service within retirement home settings. Proven ability to enhance resident satisfaction through attentive service and effective communication. Skilled in managing dining operations and supporting administrative tasks to ensure smooth daily functions. Committed to fostering a welcoming and supportive environment for residents and staff alike.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress/Office
Valley Orchards
08.2023 - Current
- Take orders and serve up to 45 residents
- Maintain the residents happy by checking in with them about food or drinks
- Help residents pick what to eat by staying up to date with the menu changes
- Answer phone calls in office
- Count cash and collect any type of checks or cash
- Answer questions to the best of my ability when asked
Education
AA/AS - Natural Sciences
Santa Rosa Junior College
Petaluma, CA06-2026
Skills
- Punctual
- Organized
- Responsible
- Bilingual - Spanish and English
- Teleworker
- Customer service
- Strong multitasking
- Team collaboration
Certification
Outstanding Citizen
Awards
Outstanding Citizens Award
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress/Office
Valley Orchards
08.2023 - Current
AA/AS - Natural Sciences
Santa Rosa Junior College
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