Jessica Martinez
Hercules,CA
Summary
Dedicated and detail-oriented healthcare administration professional with over five years of experience, specializing in team leadership, strategic planning, and quality improvement. Seeking a challenging role within a forward-thinking organization where I can leverage my expertise to drive operational excellence, enhance patient care, and contribute to overall business success while promoting a collaborative team environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Anesthesia Technician Supervisor
UCSF
01.2022 - Current
- Supervise a team of 14 Anesthesia Technicians and 2 Lead Technicians, ensuring smooth daily operations
- Collaborate with physician leaders to oversee anesthesia technician activities, maintaining high standards of patient care
- Create and manage staff schedules, utilizing temporary staff as needed to address shortfalls
- Utilize EPIC for data collection and comprehensive assessment of anesthesia productivity
- Conduct data analysis to optimize operational productivity, monitoring key performance indicators
- Develop and implement workflows, policies, and competencies to enhance operating room efficiency
- Enforce compliance with Joint Commission standards and maintain infection control for equipment sterilization
- Manage relationships with supply chain leadership and vendors, serving as a liaison for interdepartmental relations
- Oversee staff performance evaluations, competencies, and development plans in alignment with department objectives.
Emergency Unit Coordinator Lead
Kaiser Permanente
01.2016 - 01.2022
- Assisted nurses and doctors in the Emergency Department with administrative and technical tasks
- Managed the Emergency Department status database, ensuring accurate bed status and patient transfers
- Coordinated patient transfers and admissions, handling documentation and compliance with protocols
- Created efficient SOPs and protocols for efficiency in compliance with JACHO standards
- Trained new hires, ensuring they were integrated smoothly into the department
- Facilitated critical communications and logistics for stroke patients and other emergencies
- Maintained strict compliance with HIPAA policies to safeguard patient confidentiality.
Preventive Outreach Program Assistant
Kaiser Permanente
01.2015 - 01.2016
- Developed workflow documentation and training materials for a pilot program
- Implemented job procedures and provided extensive training to ensure team competence
- Ran weekly population management reports and distributed them to team members
- Scheduled and led time management meetings to maintain project timelines
- Successfully increased blood pressure screening goals by 50% at the Kaiser Richmond facility.
Supervisor
Able Care Home
01.2013 - 01.2015
- Managed community operations, providing leadership, orientation, and coaching
- Developed and maintained facility policies in compliance with State and Federal laws
- Led a care team, ensuring proper staffing and quality patient care
- Implemented a quality care assurance program, reviewing nursing audits for resident care.
Manager
Esthetic Skin Care Supply
01.2009 - 01.2012
- Led staffing and coaching efforts to optimize team performance
- Conducted monthly budget reviews, working to reduce costs and enhance profitability
- Managed inventory and launched seasonal sales campaigns
- Supervised a team of twelve direct reports, ensuring effective operations.
Office Administrator
Davis Street
01.2007 - 01.2008
- Managed payroll for 80 employees in a non-profit organization
- Billed Medi-Cal and Pacific Care for mental health patients, resolving billing issues
- Generated quarterly budget reports and managed AR/AP workflows.
Assistant Project Manager
Guarantee Glass
01.2005 - 01.2007
- Assisted project managers with commercial and residential projects, focusing on schedules and budgets
- Collaborated with the field team to ensure safe work environments and project completion.
Education
Master of Science in Healthcare Management - Concentration in Informatics
Colorado Technical University
Colorado City, CO01.2022
Bachelor of Science in Healthcare Management -
Colorado Technical University
Colorado City, CO08.2020
Skills
- Team Leadership
- Strategic Planning
- Vendor Management
- KPI Metrics/Data Analysis
- Quality and Performance Improvement
- Business Development
- Operation Management
- Risk and Safety Management
- Microsoft Office Suite
- Health Connect - EPIC
- BrassRing
- Teams/Outlook
- Qualtrics
- HBS
Certification
- Six Sigma Lean Black Belt Professional
- Agile Project Management Fundamentals
- Advanced Reporting User - EPIC Hyperspace
Refrences
Available upon request
Timeline
Anesthesia Technician Supervisor
UCSF
01.2022 - Current
Emergency Unit Coordinator Lead
Kaiser Permanente
01.2016 - 01.2022
Preventive Outreach Program Assistant
Kaiser Permanente
01.2015 - 01.2016
Supervisor
Able Care Home
01.2013 - 01.2015
Manager
Esthetic Skin Care Supply
01.2009 - 01.2012
Office Administrator
Davis Street
01.2007 - 01.2008
Assistant Project Manager
Guarantee Glass
01.2005 - 01.2007
Master of Science in Healthcare Management - Concentration in Informatics
Colorado Technical University
Bachelor of Science in Healthcare Management -
Colorado Technical University
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