Summary
Overview
Work History
Education
Skills
Certification
State
Languages
Timeline
Generic

JESSICA MARQUEZ

Pomona

Summary

Operations professional with strong expertise in machinery and process optimization. Known for enhancing productivity and ensuring operational efficiency through technical acumen and problem-solving skills. Reliably collaborates with teams to meet goals and adapts to evolving demands with ease. Skilled in equipment maintenance, safety protocols, and workflow management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

SCADA Operator

Vanderlande
12.2022 - Current
  • Alert maintenance personnel through radio communications of faults or failures and dispatch them to the appropriate locations to address faults
  • Monitor system status, balancing, statistical reports, and chute assignments for the user
  • Professional and accurate communications to all personnel including: operations, management, and technicians
  • Make BHS operational decisions, initiating and coordinating implementation of any backup/fallback procedures necessary to facilitate continued operations (e.g., choosing alternative routings via contingency conveyors, initiating use of fallback tags,, etc.)
  • Ensure smooth daily start-ups by reviewing start-up checklists and procedures
  • Determine/coordinate configuration changes to bypass off-service conveyors
  • Report and track service calls and technical issues internally
  • Perform regular Preventative Maintenance (PM) of Control Room equipment
  • Determines sequence and approach with little assistance
  • Communicates regularly with customers and technicians over the phone and radio
  • Other duties as assigned

General Technician

Anheuser-Busch
04.2022 - 08.2022
  • Effectively and safely operate and maintain can manufacturing equipment with a focus on plant safety, quality, production and cost goals
  • Perform quality, maintenance and housekeeping checks while managing the technical process
  • Work as part of a team to read and interpret information, monitor equipment, and inspect products to maintain quality standards
  • Follow safe work practices and maintain a working knowledge of first aid and emergency procedures

Part-time Parts Assistant

Walmart DC
07.2021 - 01.2022
  • Maximized storage space utilization through strategic organization of shelves and bins containing various-sized components.
  • Maintained a clean and organized work environment, contributing to increased safety and efficiency within the parts department.
  • Provided excellent customer service by quickly locating requested parts and offering knowledgeable advice on installation or repairs.
  • Developed strong relationships with suppliers, negotiating better pricing and securing priority shipments when needed.
  • Stocked and managed stock of parts.
  • Processed all warranty parts.

Maintenance Mechanic

GMA Walmart DC
07.2021 - 01.2022
  • Maintains, repairs, and conducts preventative maintenance on material handling and building equipment in safe and efficient manner, utilizes established PM and repair policies and procedures to return equipment to fully operational status, read and understand technical drawings, troubleshoot complex problems with equipment where the repair is not immediately visible or obvious
  • Work as a team member with operations and other technicians to support the facility in the repair and maintenance of equipment
  • Utilize Computerized Maintenance Management System (CMMS) to understand workload and record actions (e.g., work orders, asset/labor history, inventory usage)
  • Operate material handling equipment, battery equipment, moving machinery, and other powered equipment

Material Handler

Frito-Lay
08.2019 - 06.2021
  • Load and unload pallets and individual cases to and from trailers, as well as collect empty pallet boards and carry them to storage
  • Select appropriate cases according to orders using advanced technology
  • Safely operate a forklift
  • Receive and distribute product and assist in weekly product inventory
  • Perform general housekeeping and specific sanitation tasks as required
  • Lift objects weighing between 15 lbs.-75 lbs with or without assistance
  • Maintain an average daily rate to exceed the company's expectations, which include speed, accuracy, and quality

Trainer/ Equipment Operator

QVC
08.2017 - 08.2019
  • Trained new hires and transfers, cross-trained and retrained below standard employees
  • Managed team and the activities they were assigned
  • Monitored and documented employees progress during training as well as monitored all training tools utilized within the area to ensure updates were timely
  • Provided feedback to the department manager on employee performance
  • Set an example for others on reliability and safety
  • Operated heavy equipment to help the team meet business needs
  • Trained in various types of heavy equipment
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.

Customer Service/Cash Office

Lowe's
07.2016 - 01.2019
  • Monitored store transactions as well as investigated any discrepancies in transactions
  • Performed phone operations and managed order inputs and cash handling

Stower

Amazon
11.2016 - 11.2017
  • Received inbound goods and checked accuracy of orders
  • Trained to be a team leader prior to leaving
  • Aided in the training of new employees and solved problems to find win-win resolutions

Education

Associate in Arts (A.A.) - Sociology

Mount San Antonio College
09.2023

Associate of Arts - Psychology

Mount San Antonio College
Walnut, CA
05.2023

Certificate in Industrial Electrical & Mechanical Pre-Apprenticeship Career Pathway -

Chaffey College InTech Center
Fontana, CA
04.2021

Diploma -

Hemet Adult School
Hemet, CA

Skills

  • Safety Compliance
  • Efficient multitasking
  • Machine setup
  • Troubleshooting
  • Issue Resolution
  • Continuous Improvement
  • Analytical Thinking
  • Machine Cooling Tools
  • Production procedures
  • Following Instructions
  • Reading and Determining Measurements
  • Root Cause Analysis Participation
  • Strong Work Ethic
  • Good Communication
  • Machinery Operation
  • Production Planning
  • SCADA Systems
  • Security camera monitoring
  • Process safety
  • Alarm Management
  • Preventive Maintenance
  • Pressure monitoring
  • Inspection skills
  • Customer Service
  • Teamwork and Collaboration
  • Hand and power tools
  • Production work
  • Deadline Adherence
  • Work Scheduling
  • Advanced troubleshooting
  • Attention to Detail
  • Computer Skills
  • Hand-Held Scanners
  • Teamwork and Coordination
  • Workstation Equipment Monitoring
  • Safety Standards Compliance
  • Decision-Making
  • Problem-solving aptitude
  • Problem-solving abilities
  • Flow assurance
  • Emergency Response
  • Control System Navigation
  • Dispatching
  • Safety reporting
  • Critical Thinking
  • Paperwork Processing
  • Data Entry
  • Warehouse Operations
  • Effective Communication
  • Equipment Maintenance
  • Problem-Solving
  • Machine Operation
  • Flexible Schedule
  • Valid Driver's License
  • Positive Attitude
  • Incident Reporting
  • Production Documentation
  • Teamwork and Communication
  • Punctual and Reliable
  • Punctuality
  • Tool repairs
  • SCADA operations knowledge
  • Proactive Approach
  • Radio Communications
  • System monitoring
  • Shift Handover
  • Safety Management
  • Adaptability and Flexibility
  • Microsoft Outlook
  • Microsoft Excel
  • Flexible and Adaptable
  • 10-Key
  • Dependable and Responsible
  • Grammar
  • PPE Compliance
  • Equipment maintenance and repair

Certification

  • Amatrol
  • Cal OSHA-10 General Industry

State

CA

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

SCADA Operator

Vanderlande
12.2022 - Current

General Technician

Anheuser-Busch
04.2022 - 08.2022

Part-time Parts Assistant

Walmart DC
07.2021 - 01.2022

Maintenance Mechanic

GMA Walmart DC
07.2021 - 01.2022

Material Handler

Frito-Lay
08.2019 - 06.2021

Trainer/ Equipment Operator

QVC
08.2017 - 08.2019

Stower

Amazon
11.2016 - 11.2017

Customer Service/Cash Office

Lowe's
07.2016 - 01.2019

Certificate in Industrial Electrical & Mechanical Pre-Apprenticeship Career Pathway -

Chaffey College InTech Center

Associate in Arts (A.A.) - Sociology

Mount San Antonio College

Associate of Arts - Psychology

Mount San Antonio College

Diploma -

Hemet Adult School
JESSICA MARQUEZ