Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Jessica Mann

Kamloops,BC

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Care Aide

Bedford Manor
11.2022 - Current
  • Enhanced resident well-being by providing compassionate care and support in daily activities.
  • Improved residents'' quality of life through consistent monitoring, documentation, and communication with healthcare providers.
  • Promoted a safe living environment for residents by performing regular safety checks and maintaining cleanliness.
  • Streamlined medication administration by accurately following physician orders and documenting any changes.

Care Aide

Pine Grove
08.2022 - 12.2022
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted residents with activities of daily living, promoting independence and dignity.
  • Monitored vital signs and reported abnormalities to nursing staff, resulting in timely medical interventions.
  • Collaborated with interdisciplinary team members to develop personalized care plans for patients, optimizing health outcomes.

cook/server

Florentine
01.2020 - 12.2021
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.

cleaner

Cleaning Service
01.2017 - 12.2021
  • Cleaning Boston Pizza restaurant and bar
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.

Cook

Boston Pizza
01.2014 - 12.2020
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Cook

Boston Pizza
07.2015 - 11.2020
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.

timekeeper

Hockey Timekeeper
01.2015 - 12.2019
  • Seasonal, every winter

prep cook

Desert Inn
01.2013 - 12.2014

Education

High School Diploma -

Merritt Secondary school

Degree -

Thompson river university

Skills

  • Multitasking
  • Highly motivated
  • Active listener
  • Easy to train
  • Problem solving
  • Critical thinking
  • Flexibility
  • Teamwork
  • Emotional intelligence
  • Emotional Support
  • Vital signs monitoring
  • Medical Documentation
  • Meal Preparation
  • Dementia Care
  • Personal Hygiene Assistance
  • Recreational Activities
  • Compassionate Caregiving
  • Housekeeping tasks
  • Assisted living expertise
  • Toileting support
  • ADL Assistance
  • Patient Companionship
  • Documentation
  • Behavioral Management
  • Incident Reporting

Certification

  • Food safety
  • First aid
  • WHIMS

Languages

English
Punjabi

References

  • Leanna and Gary, Boston Pizza Merritt, (250)-378-4222
  • Greg Johnson, Hockey Timekeeper, (250)-378-6703
  • Steve Pater, Florentine, (250) 730-1976
  • Cody Gunn, Boston Pizza Kamloops
  • Kim Morris, Thompson River University, kmorris@tru.ca

Timeline

Care Aide

Bedford Manor
11.2022 - Current

Care Aide

Pine Grove
08.2022 - 12.2022

cook/server

Florentine
01.2020 - 12.2021

cleaner

Cleaning Service
01.2017 - 12.2021

Cook

Boston Pizza
07.2015 - 11.2020

timekeeper

Hockey Timekeeper
01.2015 - 12.2019

Cook

Boston Pizza
01.2014 - 12.2020

prep cook

Desert Inn
01.2013 - 12.2014

High School Diploma -

Merritt Secondary school

Degree -

Thompson river university

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Jessica Mann