Jessica MacKenzie
Port Elgin,ON
Summary
Versatile and hardworking individual that is always advancing in skills, gaining knowledge and experience especially in the quality control field. Also educated in administration, computer programs, and office practices. Organized, proactive, and punctual with detail-oriented mentality. Driven ability to thrive in team-based, or individually motivated settings.
Overview
17
17
years of professional experience
Work History
Quality Control Inspector - Mechanical
United Engineers and Constructors (Shoreline Power Group)
Tiverton, ON
12.2021 - 07.2024
- Stationed at Bruce Power Nuclear Generating Station under the Major Component Replacement project, in the Fuel Channel and Feeder Replacement division for Unit 6, with the DN tubing team.
- Analyzed plans, specifications and blueprints to understand product requirements and weld repair or structural locations.
- Verified proper tagging and identification of tubing and components to match drawings for future locating and inspections.
- Performed non-destructive visual inspection and testing to the applicable standard inside and outside of the nuclear reactor vault to meet project expectations.
- Used specialized tools to take precise measurements of various aspects, to ensure conformance to specifications and regulatory requirements.
- Inspected materials for defects or deviations.
- Compared weld colors, shapes, textures and grades with predetermined acceptability parameters.
- Notified welders of non-conformities for prompt resolution to prevent repeat failures.
- Documented inspection results by completing reports and logs, then summarizing and entering data into quality database.
- Produced official reports outlining performance, quality and defect rates to meet regulatory standards.
- Read manuals to determine test procedures or adjustment methods.
- Identified production concerns and notified supervisors to assist in remedying situations.
- Helped Supervisors with improving organization and operations.
- Assisted Supervisors with training sub-contractor employees by explaining company procedures, job duties, reporting processes and documentation requirements, and performance expectations.
- Created tracking charts for in service tools, welder qualifications, as well as Inspector certifications, and eye exam expiries.
- Made and submitted team vault requisition sheets for Radiation Protection.
- Adhered to safety protocols to minimize equipment damage and avoid injuries.
- Reviewed documentation (reports, CWPs, CITPs, etc) for completion, order, and accuracy before turn over to final package assembly, for supervision and the client
Document Control
Shoreline Power Group (UECI)
Tiverton, ON
10.2021 - 12.2021
- Managed document processes through copying, scanning, filing and transmitted while following all standard procedures.
- Submitted project documentation to management for approval, and transmitted approved documents to customer.
- Organized, maintained and safeguarded files and databases.
- Performed file backup to properly store and archive electronic registers.
- Utilized document control database system to allow for better tracking and revision identification.
- Evaluated various forms of documentation and reports for accuracy and completeness, identified deficiencies and advised on appropriate corrective measures to improve information details or processes.
- Identified errors and suggested appropriate edits.
- *** Promoted to QCI- Mechanical***
Quality Control Laboratory Technician
The Miller Group (Colas)
Owen Sound, ON
05.2021 - 10.2021
- Performed field material sampling for aggregates in quarries or pits, and asphalt on road building settings working in inclement weather conditions.
- Operated portable asphalt compaction density testing, and core drilling equipment to ensure compliance with prevailing standards.
- Communicated with clients, team members and site personnel about testing and results.
- Maintained all field and laboratory equipment calibrations and maintenance to the applicable standards.
- Conducted CCIL mandated aggregate, asphalt, and concrete laboratory based testing on product samples, recorded results and promptly reported findings to supervisor.
- Analyzed and interpreted test data to determine performance and reliability of materials.
- Disclosed issues and recommend corrective action plans to improve and standardize final results to meet compliance regulations.
- Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
- Provided input into improving efficiency of in-house processes and procedures.
Quality Assurance Compliance Specialist
Superheat FGH
Kincardine , ON
07.2020 - 05.2021
- Nuclear Safety Certified
- Reviewed and verified each jobs paperwork and heat treatment recipes to ensure project requirements were met and data was correct before cycle start up.
- Created rejections (NSO) if any required information was missing or inaccurate, which further got recorded for accuracy tracking.
- Consulted with control room panel operators or site to resolve discrepancies, repaired and reviewed after changes are made.
- Updated step by step project guidelines as per management, client, or site request for final package procedure.
- Participated in initial recipe creation, weld watch entry, job creation, chart creation and completion as needed to assist in smooth control room operations.
- Constructed packages for distribution to sites and clients by each projects varying individual needs using their specific guideline.
- Created or updated Excel spreadsheets to track revisions, non-conformities, and project trends.
- All positions at Superheat FGH required constant training, updating, and testing to stay competitive and up to date, especially in relation to nuclear standards.
Panel Operator
SuperHeat FGH
Kincardine , ON
03.2019 - 07.2020
- Nuclear Safety Certified
- Communicated globally to site technicians, project managers, or directly with clients by phone, email, or internal messenger to obtain clear information for metallurgical heat treatments.
- Deciphered incoming documents and allocated them for data entry after separating and renaming in Paperport.
- Carefully inputted the corresponding data then for each individual weld, and heat treatment cycle, or brinells into the company based computer program (Smartview), then filed accordingly.
- Created or modified cycle recipes to outlined specifications as required.
- Initiated and completed asset orders, and demobilization transfers for project managers.
- Started and ended charting reports after adding descriptions and data as per project guidelines. Also revised any information based on client requests.
- Had begun Senior Panel Operator training involving remotely operating cycles; setting rigs, firing, monitoring, troubleshooting, and ending heat cycle treatments.
- Obtained St, John's Ambulance First Aid & CPR
Parts & Service Advisor
Walkerton Toyota
Walkerton , ON
01.2016 - 03.2019
- Responsible for controlling and maintaining proper levels of inventory by creating and performing cycle counts, as well as quarterly and annual stock counts and needed adjustments.
- Professionally communicated well with management, team mates, and customers to determine required parts or other items to fulfill needs.
- Sourced, received, and allocated needed parts prior to established deadlines, and indicated arrival for time scheduling allotment.
- Accountable for personal accuracy from beginning, to the final portion of transactions daily.
- While in the service department responsible for listening and understanding customer needs, creating estimates, and scheduling their vehicles for needed services or required repairs.
- Fully explained vehicular needs, and associated costs with clients, did my best to ensure they were treated fairly.
- Traveled for training as needed, and always professionally represented the company very well.
- Completed Bronze level “Toyota Service Management” certifications, had begun pursing Platinum level certifications.
- Specially selected from my colleagues for exclusive Toyota Technology Expert Certification, completed successfully.
Parts and Service Advisor
Tennyson's of Underwood
Underwood , ON
01.2014 - 01.2016
- Performed tasks individually and simultaneously for parts and service departments.
- Listening to customer needs or desires for their power sports, and small engine equipment, scheduled shop appointments, established quotes and communicated issues, sourced parts, received and allocated parts, created work orders or parts sales, finalized invoices and took payments.
- Did fiscal responsibilities such as inventory.
- Maintained an organized and clean showroom, and assisted technicians as needed.
- Obtained my M1 to M2 License during my employment.
- Tastefully represented the company at the International Motorcycle Show Toronto in 2015.
Parts & Service Advisor
Cottrill Heavy Equipment
Kincardine , ON
04.2011 - 01.2014
- Hired to handle the busy service department of fast-paced expanding business.
- Answered calls, created repair orders, explained and estimated repairs, kept the shop moving in a timely manner, contacted clients, invoiced and received payments.
- Tasked with setting up inventory in the new computer operating system Microsoft GP, after recreating the physical warehousing system.
- Transferred to the parts department after the team expanded, but assisted service as needed.
- Learned hydraulic systems, as they built and modified heavy equipment for construction and agriculture, created hydraulic hoses, and cut steel as needed.
- Carefully measured parts, performed calculations, sourced and received materials required for project completion.
- Obtained forklift operating license to be able to move heavy materials if needed.
Battery Line Operator
The Agency - Energizer
Walkerton , ON
01.2009 - 04.2011
- Quickly been promoted from a manual display making line to a battery line operator, as management realized my knowledge, in technology and machinery would be better utilized operating equipment.
- On the battery packaging line; loaded batteries into the dispensing drum using a pneumatic Indutrol lift, cleared jams as needed, filled other required materials, set machine operating programs, and performed quality control checks to meet company standards allowing fulfillment of orders required for deadlines.
- Oversaw co-workers on packing conveyors.
- Received ISO standardization training, as well as training for the handing of medical devices.
Parts & Service Advisor
Dennis Pierson Chevrolet
Kincardine, ON
06.2007 - 01.2009
- After secondary school hired by Dennis Pierson personally to join the service department team.
- Answered phone calls, booked appointments, maintained the showroom appearance, created work orders, finalized invoices, received and processed payments.
- Taught inventory, and parts programs.
- Learned to receive orders, allocate parts daily, and would deliver parts as needed.
- An opportunity developed to advance to the parts department, then took the necessary training to operate that department on my own.
- Obtained Bronze Level GM Parts Guild status, and went on to be one module away from my Silver Level.
- Attempted apprenticeship for Automotive Service Technician.
Education
CWB Quality Inspector Course - Level 1
Canadian Welding Bureau
Milton, ON04-2024
Certificate - Introduction To Quickbooks/ Accounting
Clearview Business Services
2018
Office Administration
Conestoga College
Doon Campus 06-2017
Skills
- Health and safety conscious
- Determined willingness to learn
- Meets deadlines
- Excellent communication skills
- Honest and dependable
- Self-motivated
- Attention to accuracy
- Flexible and responsive
- Positive and patient attitude
- Works well under pressure
- Strong analytical ability
- Educated In Microsoft Office, and Sharepoint programs
- Easily and quickly trained
Affiliations
Avid outdoors person with active lifestyle. Loves horseback riding, hiking, boating, snowmobiling, riding motorcycles, hunting, fishing and gardening. Upcycles vintage finds, and renovates. Enjoys working on vehicles, or equipment. Has volunteered with OFSC, and Terry Fox Runs. Fundraises and donates to charities for cancer research. Coaches U4 to U8 kids soccer. Part of volunteer non-for profit called PaIsley Community Enhancement Committee benefitting the town, and surrounding area. Recently part of Paisley's 150th Homecoming Association.
Timeline
Quality Control Inspector - Mechanical
United Engineers and Constructors (Shoreline Power Group)
12.2021 - 07.2024
Document Control
Shoreline Power Group (UECI)
10.2021 - 12.2021
Quality Control Laboratory Technician
The Miller Group (Colas)
05.2021 - 10.2021
Quality Assurance Compliance Specialist
Superheat FGH
07.2020 - 05.2021
Panel Operator
SuperHeat FGH
03.2019 - 07.2020
Parts & Service Advisor
Walkerton Toyota
01.2016 - 03.2019
Parts and Service Advisor
Tennyson's of Underwood
01.2014 - 01.2016
Parts & Service Advisor
Cottrill Heavy Equipment
04.2011 - 01.2014
Battery Line Operator
The Agency - Energizer
01.2009 - 04.2011
Parts & Service Advisor
Dennis Pierson Chevrolet
06.2007 - 01.2009
CWB Quality Inspector Course - Level 1
Canadian Welding Bureau
Certificate - Introduction To Quickbooks/ Accounting
Clearview Business Services
Office Administration
Conestoga College
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