Summary
Overview
Work History
Education
Skills
Future Plans
Timeline
Generic

Jessica Machala

Summary

Dynamic professional with expertise in guest relations and server operations, enhancing overall efficiency. Proven ability to prioritize and manage multiple tasks, ensuring exceptional dining experiences. Strong collaborative skills contribute to a positive team environment and operational success.

Overview

9
9
years of professional experience

Work History

Volunteer

Terry Fox Secondary School And Port Moody Secondary School
Port Coquitlam
09.2022 - Current
  • Facilitated group activities and one-on-one sessions for students in grades nine to twelve.
  • Clarified lecture slides to enhance understanding of complex concepts.
  • Oversaw classroom games to promote engagement and positive learning outcomes.
  • Monitored student progress during daily activities, delivering timely feedback.
  • Demonstrated strong communication skills while leading diverse groups effectively.
  • Advocated for educational development and student success passionately.
  • Assumed leadership roles in educational settings to inspire both peers and students.
  • Clarified assignments and projects to establish clear expectations and accountability.

Server

Cat and Fiddle Pub
01.2020 - Current
  • Demonstrated positive attitude while collaborating with team members to enhance productivity.
  • Maintained exceptional attention to detail in all tasks to ensure accuracy.
  • Adapted quickly to changing environments, effectively managing multiple priorities.
  • Excelled in fast-paced settings by delivering excellent customer service.
  • Committed to ensuring customer satisfaction through attentive service practices.
  • Prioritized safety measures during alcohol consumption to create a secure environment.

Thrift Store Volunteer

Low Entropy Thrift Store
Burnaby
05.2023 - 08.2023

Streamlined donation processing through efficient sorting and categorization.

  • Organized stock for easy access and visibility.
  • Executed pricing strategies by tagging items appropriately.
  • Maintained cleanliness in storage areas to ensure optimal organization.

Cashier/Grocery Clerk/Produce Clerk

Save on Foods
Port Coquitlam
06.2017 - 06.2020
  • Employed math skills to accurately process transactions at cash register.
  • Stocked groceries to enhance product availability and streamline operations.
  • Maintained cleanliness and organization in produce and grocery sections.
  • Inspected products to ensure compliance with quality standards.

Team Member

Tim Hortons
Port Coquitlam
10.2016 - 06.2017
  • Processed customer orders efficiently and accurately.
  • Maintained clear communication with team members to enhance collaboration.
  • Prepared food promptly while ensuring adherence to sanitation standards.

Education

Bachelor of English - Extended Minor in Psychology

Simon Fraser University
Burnaby
12-2024

Associate of Arts Degree -

Doulgas College
Coquitlam
01.2022

High School Diploma -

Terry Fox High School
Port Coquitlam
06.2018

Skills

  • Effective communication
  • Customer service and guest relations
  • Attention to detail
  • Team leadership and collaboration
  • Food safety standards
  • Reliability and multitasking
  • Classroom management
  • Critical thinking and problem-solving
  • High level of patience
  • Thrives under pressure

Future Plans

Working on completing a Masters in education with Queens University.

Timeline

Thrift Store Volunteer

Low Entropy Thrift Store
05.2023 - 08.2023

Volunteer

Terry Fox Secondary School And Port Moody Secondary School
09.2022 - Current

Server

Cat and Fiddle Pub
01.2020 - Current

Cashier/Grocery Clerk/Produce Clerk

Save on Foods
06.2017 - 06.2020

Team Member

Tim Hortons
10.2016 - 06.2017

Bachelor of English - Extended Minor in Psychology

Simon Fraser University

Associate of Arts Degree -

Doulgas College

High School Diploma -

Terry Fox High School
Jessica Machala