Jessica Klein
Quinte West,ON
Summary
Knowledgeable public relations professional bringing diverse interpersonal and communication experience gained from entrepreneurial, clinical, non-profit, and public sector settings. Maintains calm, collected and analytical mindset in high-pressure situations.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
Work History
Communication Specialist
Hastings Prince Edward Public Health
03.2023 - Current
- Collaborate with cross-functional teams to ensure consistent messaging across all platforms and initiatives.
- Wrote and distributed press releases, newsletters, and social media content in collaboration with programs.
- Proofread and edited materials prepared by staff and executive to check and correct spelling, grammar, and style.
- Implement crisis communication strategies to mitigate potential reputational damage and maintain stakeholder trust during work stoppage.
- Ensure communication activities align with Public Health standards as well as corporate policies, style, and identity.
- Maintain and oversee website and social media channels.
- Collaborate with cross-functional teams to ensure consistent messaging across all platforms and initiatives.
- Trained employees on effective communication techniques, improving overall team performance and collaboration.
Fundraising Specialist
Canadian cancer society
05.2017 - 10.2020
- Managed team of volunteers to coordinate office procedures and organize CCS events in the community.
- Liaised with committees, government, media, sponsors, and donors to manage Relay For Life and other events.
- Managed a diverse portfolio of donors, ensuring timely follow-ups, acknowledgments, and stewardship activities.
- Implemented corporate sponsorship program, fostering mutually beneficial relationships between CCS and local businesses.
- Increased donor engagement by supporting targeted fundraising campaigns and events.
- Collaborated with marketing team to create impactful promotional materials that effectively communicated the organization''s mission and impact.
- Monitored fundraising performance metrics, making data-informed adjustments to improve campaign outcomes continually.
Marketing and Media Coordinator
2016 U19 Women’s world floorball championship
04.2016 - 06.2016
- Built strong relationships with local and international media partners to secure optimal coverage.
- Designed and produced comprehensive Media Kit providing information on teams, games, venue, and the host city.
- Maintained a consistent brand voice throughout all communications materials, ensuring cohesive messaging across website, social media channels, and print materials.
- Served as a liaison between event organizers and media partners to ensure smooth communication during project execution phases.
Registered Massage Therapist
Self-employed
06.2005 - 08.2016
- Streamlined appointment scheduling and record-keeping processes for increased efficiency in daily operations.
- Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
- Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
- Maintained a clean, safe, and welcoming environment for clients by adhering to strict sanitation protocols and ensuring proper equipment maintenance.
Education
Bachelor of Arts - Global Development Studies
Queen’s University
Kingston, ON 09.2020 - 08.2024
Public Relations
Loyalist College of Applied Arts And Technology
Belleville, ON 09.2015 - 05.2016
Massage Therapy Diploma -
Centennial College
09.2002 - 05.2005
Skills
- Verbal Communication
- Written Communication
- Digital Marketing
- Relationship Management
- Media Relations
- Social Media Management
- Brand Management
- Excel
- Powerpoint
- Photoshop
- InDesign
- Apple – macOS
- Client Database Management
- SharePoint
- Luminate
- Customer Service
- Web Content Creation
- Hootsuite Certified
Volunteer Experience
- Belleville Chamber of Commerce, Second vice president - board of directors, 2018 - 2021, Advise board on issues related to our membership or the local community. Co-chair Membership Committee, Chair Finance Committee, and handled treasurer responsibilities.
- Council of Canadians Quinte Chapter contact, 2015 - 2016, Represented Quinte Chapter at AGM, educated chapter on inclusion and productivity strategies.
- Lower trent conservation, Quinte Children’s Water Festival, 2014 - 2017, Developed organizational system to track arrival of groups and distribution of materials., Created engaging demonstration for grade 4 students about water conservation issues.
- Office Administrator, Canadian Red Cross, 2015 - 2016, Greeting customers in person and on the phone; providing information on services provided by Canadian Red Cross; refering customers to other organizations when appropriate and processing donations.
Languages
English
Native or Bilingual
French
Professional Working
German
Elementary
Affiliations
- International Association of Business Communicators
Timeline
Communication Specialist
Hastings Prince Edward Public Health
03.2023 - Current
Bachelor of Arts - Global Development Studies
Queen’s University
09.2020 - 08.2024
Fundraising Specialist
Canadian cancer society
05.2017 - 10.2020
Marketing and Media Coordinator
2016 U19 Women’s world floorball championship
04.2016 - 06.2016
Public Relations
Loyalist College of Applied Arts And Technology
09.2015 - 05.2016
Registered Massage Therapist
Self-employed
06.2005 - 08.2016
Massage Therapy Diploma -
Centennial College
09.2002 - 05.2005
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