Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Jessica Potter

London,ON
Jessica Potter

Summary

Dynamic professional with a strong background in process optimization and equipment maintenance at Ingredion Canada Ltd. Proven ability to enhance productivity through data analysis and effective troubleshooting. Recognized for fostering teamwork and maintaining safety protocols, while delivering exceptional results in quality control and operational efficiency.

Overview

17
years of professional experience

Work History

IngredionCanada Ltd
London, Ontario

Process Operator
08.2011 - 06.2025

Job overview

  • Participated in continuous improvement initiatives aimed at increasing efficiency and productivity levels.
  • Conducted regular inspections of equipment for potential hazards or malfunctions.
  • Assisted in troubleshooting processes when problems occurred.
  • Analyzed reports generated by computerized systems to identify areas needing improvement.
  • Provided training and guidance to junior staff members on proper operation procedures.
  • Created work orders for repairs or replacements when necessary.
  • Collaborated with other departments to meet production goals while maintaining quality standards.
  • Adjusted process parameters according to established operating procedures.
  • Maintained accurate records of daily operations in accordance with safety protocols.
  • Monitored gauges and meters to ensure optimal operation of the plant.

in-lite Design
Putnam, ON

Office Manager
03.2008 - 08.2011

Job overview

  • Monitored inventory levels and placed orders when needed.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Supervised staff members, organized schedules and delegated tasks.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Maintained filing system for records, correspondence and other documents.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Organized company events including holiday parties, team building activities .
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Coded and entered daily invoices with in-house accounting software.

Education

University of Western Ontario
London, None

Bachelor of Science from Mathmatics

Skills

  • Process optimization
  • Equipment maintenance
  • Data analysis
  • Safety protocols
  • Troubleshooting processes
  • Quality control
  • Teamwork and coordination
  • Physical stamina
  • Problem-solving aptitude
  • Strong work ethic
Availability
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Timeline

Process Operator

IngredionCanada Ltd
08.2011 - 06.2025

Office Manager

in-lite Design
03.2008 - 08.2011

University of Western Ontario

Bachelor of Science from Mathmatics
Jessica Potter