JESSICA LUONG
Toronto,Canada
Summary
Motivated and dedicated undergraduate student pursuing a Bachelor of Science and minoring in business management. Eager to gain experience in a professional setting and to broaden my real-world experiences. Seeking to enhance my customer service and communication skills while making a meaningful impact in the community. Am a self motivated and goal oriented individual committed to delivering excellence and meeting deadlines.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Volunteer
Coaching Assistant
11.2023 - 02.2024
- Acted as scorekeeper for all home games, ensuring accurate tracking and reporting of game statistics
- Communicated with the opposing team coached to confirm logistics and ensure smooth coordination for games
- Assisted in managing the team's social media account, engaging with followers and creating posts to boost team visibility
- Demonstrated commitment by attending all games and practices, provided guidance if needed
Community Cleanup Volunteer
Humber River Pals
05.2021 - 10.2021
- Developed strong organizational skills by coordinating clean up events with community members and volunteers
- Worked in accordance with established policies and procedures for environmental protection
- Helped document impact by taking photos during, before and after cleanup for social media page
- Kept attendance and registration of volunteers
- Developed greater communication skills by encouraging others and building better relationships among community members
Farmers Market Volunteer
Weston Farmers Market
06.2021 - 08.2021
- Assisted with setup and tear down of equipment
- Directed crowd management along with other volunteers, reinforcing crowd capacity and following necessary protocols
- Listened to customer and vendors' concerns, responding appropriately, handling issues efficiently, reporting any major issues to manager
- Offered friendly and helpful guidance and support to customers around the market
- Coordinated with other volunteers to ensure a smooth shopping experience for customers
Education
Bachelor of Science - Health Science
Wilfrid Laurier University
Waterloo, ON2028
High School Diploma -
Martingrove Collegiate Institute
06.2024
Skills
- Adaptive and willing to learn
- Customer Service
- Multitasking Abilities
- Attention to detail
- Responsible
- Public relations
Certification
Basic Food Handling Certification, WHMIS Certification
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Coaching Assistant
11.2023 - 02.2024
Farmers Market Volunteer
Weston Farmers Market
06.2021 - 08.2021
Community Cleanup Volunteer
Humber River Pals
05.2021 - 10.2021
Volunteer
Bachelor of Science - Health Science
Wilfrid Laurier University
High School Diploma -
Martingrove Collegiate Institute
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