Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
- Directed all dispatching, routing and tracking of 30 crane drivers.
- Maintained updated and detailed records of calls in physical and electronic database.
- Kept detailed track of all available field personal and all in-progress and completed calls.
- Documented all changes in the computer tracking system.
- Established long-term customer relationships through prompt and courteous service.
- Completed bi-weekly payroll for company employees. Including calculating taxes, vacation and sick time.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Monitored status of accounts receivable and payable to facilitate processing.
- Office assistant and web administration: Answer phone calls and e-mails, paperwork and inventory
-Control of monthly reports and design timetables
- Monitor income and inputs: Contribution of transport management, inventory and control of daily reports
- Transportation management: Provided transportation of guest to and from their cruise ships and ensured they were back aboard before the ships departure.
- Payment of taxes and sales
- Carefully interviewed, selected, trained, and supervised staff.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Arranged VIP transportation for customers amongst our stores to ensure their needs were met.
- Greet customers at the entrance.
- Run daily reports for all transactions.
- Currency exchange: Cash and wire transfers
- Cash audits
- Receive payments by cash, check, credit cards and checking accounts.
-Maintain monthly, weekly and daily reports of transactions.
-Financial support: Providing customer service, guiding and solving queries for customers.
-Tax Officer: Cash audits
- Customer Service: Give support in the payment of taxes.
- Assist in daily, weekly and monthly reports.
- Languages: English and Spanish
-Software: Microsoft word, Excel, Power Point and Publisher