Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Landon

Douro-Dummer

Summary

I have worked at a verity of different jobs over the past 5 years . some of which were customer service based jobs. This has given me a lot of experience working with the public. helping customers over the phone or in person.

Overview

4
4
years of professional experience

Work History

Production Worker

Central Smith
03.2023 - Current
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Resolved issues quickly to maintain productivity goals.

Customer Service

Peavey Mart
04.2022 - 03.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Produce Clerk

Morellos Independent Grocer
05.2020 - 11.2021
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.

Education

No Degree - Heavy Equipment Operator

Fleming College
Lindsay, ON
06.2022

High School Diploma -

St. Peter Catholic Secondary School
Peterborough, ON
07.2020

Skills

  • Quality Inspection
  • proficient in customer service and conflict resolution
  • Money Handling Abilities
  • Defect Monitoring
  • Product Packing
  • Quality Assurance
  • Machinery Operation
  • Problem Solving
  • Forklift Operation

Timeline

Production Worker

Central Smith
03.2023 - Current

Customer Service

Peavey Mart
04.2022 - 03.2023

Produce Clerk

Morellos Independent Grocer
05.2020 - 11.2021

No Degree - Heavy Equipment Operator

Fleming College

High School Diploma -

St. Peter Catholic Secondary School

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Jessica Landon